Official Bug Reporting Thread

[[SEGA] Richard]

Hello there, Puyo Puyo fans!

We are excited for everyone to get a chance to check out Puyo Puyo Champions. We feel this is going to be a great opportunity to help our community grow, so we’re depending on many of you to spread the word. With that in mind, we understand there will be times when you run into some bugs.

If you happen to experience any issues with Puyo Puyo Champions, please be sure to report them here IN THIS THREAD. We want to have a centralized location so our QA team can help deal with any frequently reported bugs as quickly as possible.

In the meantime, we hope you enjoy Puyo Puyo Champions!

UPDATE: For those of you that have lag/input delay issues or other problems that seem like they might be specific to your PC setup, please submit a report to [e-mail], where you can provide your PC specs so that we can better investigate on our end. Also make sure to provide as much info as possible with the problematic behavior you're experiencing.

Ideally you can provide PC specs via a DxDiag.txt. For those not familiar, here's details on how to obtain that:
- In Windows, select Start and enter "dxdiag" into the search box on the taskbar. Select dxdiag from the results.
- In the tool, select Save All Information for an easily shared format.

[Doctor Hades]

This game still shows odd framerate behaviour despite my PC being way above the spec required to run this game )i7-4770K, 16 GB, GTX 1080 Ti, Windows 10 Pro v1903). I use a 27" G-SYNC monitor running at 2560x1440 @ 165 Hz.

In Fullscreen mode the game locks to 24 fps, almost certainly a result of the game not having a refresh rate option so it locks to 24 Hz. This obviously makes the game unplayable.

Fullscreen Window mode fixes this issue but rather than the framerate being locked at 60 fps, the framerate wavers between 59 and 61 fps causing the odd stutter from time to time.

Granted this issue doesn't ruin the game, it is nevertheless distracting when it happens. What I can't understand is why it happens as this game is in essence a simple 2D game so it should be running flawlessly on my hardware.

Perhaps Fullscreen mode would fix it if the developers added support for a refresh rate as well (30 / 60 / 75 / 90 / 120 / 144 / 165 Hz etc)?

[TheEffectTheCause]

I just bought the game, it runs really slow and really unresponsive, maybe around 40-60% of sim rate. PC specs are, i7 6700k, AMD r9 390x, avexir 16gb ddr4

[TheEffectTheCause]

Can confirm windowed mode increases FPS

[Dwedit]

I've seen players who never ready for a game, and just sit in the match queue forever. You will get matched against that guy, and the game will never be able to start. We need an optional Kick feature, where if someone is idle for a while (like 2 minutes), they can get kicked out of the queue.

[Mushroom]

引用自 Retro：

Private free play lobbies are broken for me and a friend.
One of us hosts a game and invites the other one.
Once we start, the player NOT hosting only sees 1 star in the middle (no matter what the actual required score may be). The game then works for the first round but once the first round is finished, the host is stuck in a blackscreen and the invited player gets to the exit menu as if the game was finished.
Verifying game files, reinstalling the game and trying it again the next day did not work so playing Free Play against each other is currently out of the question.

Not sure what happened, but it's working again. Must have been some issue with the lobby server or something, since reinstalling the game when we had the issue didn't solve it and we didn't do anything to find a workaround.

[SuperStormDroid]

You should really do something about matchmaking. The connection filters aren't working as they should, resulting in matches like the one linked below. Footage courtesy of Steam user ChocoPuyo via her YouTube channel.
https://youtu.be/dX0BaIiLJrY

[OSA413]

My profile settings and Puzzle League Rating aren't available under Windows and Ubuntu (with Valve's Proton) at the same time. They have different rating though the game is run on the same PC and using the same Steam account.
Screenshots: (I was playing this game on Ubuntu)
https://steamcommunity.com/sharedfiles/filedetails/?id=1815204852
https://steamcommunity.com/sharedfiles/filedetails/?id=1815215114

[aaaaa]

the PC version of this game, like PPT PC, uses lossy texture compression that's not present in the console version? what gives? can you please fix it? the PC version looks like ♥♥♥♥.

[mat1jaczyyy]

the textures are only made for 1080p, consoles don't output higher than that. if your pc has a larger screen then you'll get that

[Stepper]

Not a bug but please add the three modes to everyone! It looks fun to play for people by themselves. Like I want to play the mode where its 2 minutes and try to get the highest score possible. Thanks!

[Stepper]

YAY you doing it!

[Waffle]

Challenge mode crashes like crazy, whenever I check the rankings or randomly after finishing one of the trials

[aaaaa]

^ challenge mode is ♥♥♥♥♥♥ currently

[mat1jaczyyy]

now that the update is out, let me write this carefully.

all previously reported AND acknowledged PC version exploits are still in the game unpatched since release. this is highly unacceptable, you had **3 major exploits** in your game and **4 months** to do anything, let's see what you did:

1. people can still use cheat engine to hack rating. the address is "PuyoPuyoChampions.exe"+37DFB8 2 bytes - set it to any value, lock and enjoy (though care about matchmaking, you likely need a friend for this)

2. people can still use 'sokratis' bug (holding the window down to exit a game), although you did make it so it doesn't give out rating for free - but it's still possible to have a constant net gain by not losing the game, skewing your rating further

3. people can still kick people from puyopuyo league with the exact same unchanged exploit i predicted and reported BEFORE THE GAME'S RELEASE. you can literally use this to spamkick until youre the only person left and then disable the entire game. you read this one right folks.

4. this is a new one - you added a 30 second no dodge timer (presumably to prevent kick bug explained in previous tweet, because its a necessary step - although we can glitch that too easily) which does nothing other than cause more issues. getting the bugged 'delete this replay' player (or 'asia other territories') literally softlocks your game permanently. so there's a chance for my game to softlock at random whenever i search for a game normally. very nice and helpful.

4 months and all you did is nop a single instruction, introduce a new easily reproducible softlock, and not fix any of the exploits that exist in the game since release. it feels as if you tried to work around the issues (badly) instead of fixing the issues themselves.

do we really have to actively exploit these issues and kill the game before you guys get your asses off your sofas and fix it?

[ShioKara]

今回のアップデートで追加されたスコアチャレンジのランキング画面を見ようとするとフリーズしアプリが強制終了します。
プレイ後でリザルトに移行した場合ととランキングを直接確認する場合の両方でフリーズします。
同様の操作を行っても再現されない人もいるようなので、動作環境によるものである可能性があります。

OSはWindows10　バージョン1903