Game Crashes

[_ShâdowyLight_]

Everything is fine until I hit Space on the main menu. Once I do, everything becomes darker, as if I had my monitors brightnes turned down. The audio also disappears. Not a single sound to be heard. A few seconds after the darkness hits and the sound dies, the game crashes. If i try to enter my save file before the crash hits, it says it failed. However, my brothers save file seems to work (still crashes after a few seconds).

What's wrong? How can I fix this? Is my save file gone forever?

Thanks in advance!

EDIT; Added computer specs
CPU: Intel Core i5-10400
GPU: NVIDIA GeForce GTX 1060 6GB
RAM: 16 GB

[.apexx.]

Verify Game Cache to ensure there are no corrupted files. If that doesn't work, uninstall reinstall. Also try loading the game onto an SSD if that is not done already. That probably wont help with the problem you're having but it will boost performance by a mile. Also make sure you don't have any third party programs open that could be interfering with the game itself, such as Fraps.

Also if you could post specs that would be good as well.

[_ShâdowyLight_]

1) I've tried verifying the files. Result didn't change
2) I've added my computer specs to the main post

I'm considering doing a freah reinstall. However, I'm wondering if I can keep my save files and add them back oncve the game is installed again. I'm hesitant because I'm worried that the old saves might corrupt the game again. What do you suggest?

[ShiftyMarmot]

Originally posted by _ShâdowyLight_:

1) I've tried verifying the files. Result didn't change
2) I've added my computer specs to the main post

I'm considering doing a freah reinstall. However, I'm wondering if I can keep my save files and add them back oncve the game is installed again. I'm hesitant because I'm worried that the old saves might corrupt the game again. What do you suggest?

they should not be removed during a reinstall, only if you were to delete the save folder yourself, but if you're really worried, back them up, and if they are removed, just add them back to the folder, then again, the game does use Steam cloud, so they'd be stored in the cloud. But anyway, to back them up, press Win key+R and type in %LOCALAPPDATA%, then go to the Pineapple folder, then Saved, SaveGames and backup the files there.

[_ShâdowyLight_]

Originally posted by ShiftyMarmot:

Originally posted by _ShâdowyLight_:

1) I've tried verifying the files. Result didn't change
2) I've added my computer specs to the main post

I'm considering doing a freah reinstall. However, I'm wondering if I can keep my save files and add them back oncve the game is installed again. I'm hesitant because I'm worried that the old saves might corrupt the game again. What do you suggest?

they should not be removed during a reinstall, only if you were to delete the save folder yourself, but if you're really worried, back them up, and if they are removed, just add them back to the folder, then again, the game does use Steam cloud, so they'd be stored in the cloud. But anyway, to back them up, press Win key+R and type in %LOCALAPPDATA%, then go to the Pineapple folder, then Saved, SaveGames and backup the files there. :sbgary:

Thank you very mush for all your help!

[TheBroul]

Hi bro, I am in the same situation as you, the game stopped working after my pc had a sudden blackout, have you found any solution for the problem? Thanks in advance

[_ShâdowyLight_]

Originally posted by TheBroul:

Hi bro, I am in the same situation as you, the game stopped working after my pc had a sudden blackout, have you found any solution for the problem? Thanks in advance

Hate to say that the only solution seems to be a fresh reinstall. I haven't had the oppurtunity yet because my internet is VERY slow.

Here's hoping you find a better fix.

[.apexx.]

Your specs seem good, the processor may be your issue tho. The base frequency of that processor is 2.9 GHz, and the game is looking for at minimum of 2.8 and a recommended amount of 3.5 GHz. Your processor, however, can be boosted up to 4.3 GHz. Not to worry about upgrading, you have a fine processor that is honestly fantastic for gaming and this issue can be solved with a little overclocking. I'd recommend using what I use, QuickCPU, to quickly and efficiently boost your CPU Speed, however make sure this is done in a safe manner. You must take temperatures and cooling into effect, otherwise you could damage your hardware. I'd watch or read tutorials online to make sure that no damage is done to your hardware.
Also, you did not post your DirectX Version, make sure you are using DirectX 11 specifically. DirectX 10 and 12 will not work on this game.

If those methods above don't work, here's a couple of different methods I've found online besides a fresh reinstall:

1) Run the game as an administrator. Create a shortcut for it on your desktop, right click it, and select "Run as Administrator".

2) Windows Defender, or any other anti-virus software for that matter, could be detecting the game as a trojan horse or other kind of malware/virus. Go into Windows Defender and whitelist the game as safe to use.

3) Make sure your GPU Drivers are up-to-date. Go to https://www.nvidia.com/Download/index.aspx fill out all of your GPU information in the dropdowns, and press search. It will automatically give you the most recently released Graphics Driver. I'm honestly sure you've tried this already tho, most know to update their drivers as often as possible.

*Quick Edit
On the contrary, you could already have your CPU being boosted to the max of 4.3 GHz which could result in your CPU overheating if you do not have the necessary hardware to keep your CPU cool whilst overclocking. This can also be fixed via QuickCPU. Hope this helps you out.