Freeze at father and son chapter

[Pakbung]

my game always freeze at father and son chapter when Ethan close the door scene.

i'm try to follow this instruction

https://pc-mac-help.com/blog/fix-heavy-rain-crashing-freezing-low-fps-audio-stuttering-and-graphics-issue

but it's still crashed

any suggestion ?

my laptop spec

window 10
intel core i5 gen9
GTX 1660 TI
ram 16GB

thank for help
i'm really want to play this game!

[JV7]

mine game just crashed when trying to continue my game im at The visitor chapter this is so annoying, and my specs arent an issue.

[Cischissimo]

I had the same problem. I restarted the game overwriting the save, then he continued after a freeze moment