Steam Deck - Poor Performance in New Update

[kiyo21]

Game has been running fine on the Steam Deck since I got it a few months back. Framerate has, for the most part, maintain a steady 60fps and was perfectly playable. Ran great at 1080p when connected to my monitor in dock mode. Played it just yesterday with no major issues. I updated the game today with the the new DLC content, and now the game framerate is completely unstable. Framerate during a song, never hits 60fps, but hovers between 40-50 with bad frame stuttering. There's similar framerate issues when navigating in menu and song selection. This happens in both dock mode and handheld mode. Any Deck owners having similar issues?

[M3t4ll1k0]

i contacted steam support and totally ignored me with an automated response... so... im not used to steam, but now i can't play the game and wont have any support or refund? So much for buying and paying for original games...

[o_O]

Messaggio originale di M3t4ll1k0:

i contacted steam support and totally ignored me with an automated response... so... im not used to steam, but now i can't play the game and wont have any support or refund? So much for buying and paying for original games...

If you're sure you want a refund you can request one here: https://help.steampowered.com/en/wizard/HelpWithGame/?appid=960170
If you've played over 2 hours they'll usually send an automated denial first. Personally I would wait though, these things happen with PC gaming.

You could also try reporting the issue to NEOWIZ or filing a bug report on the Proton Github repo if someone hasn't done so already.

[M3t4ll1k0]

I strongly prefer to be able to play the game instead of the refund. How can I fill a bug report to neowiz? Besides that, only option is wait and pray? Linux users don't get real support from valve or devs?

[kiyo21]

Messaggio originale di 󠀡󠀡󠀡󠀡⁧⁧GAMING:

Oddly enough I'm not getting any performance issues on Steam Deck. Still having issues on desktop though.

Proton version: default
OS Update Channel: Stable
Steam Update Channel: Steam Deck Stable
Installed to SD card

Have you tried playing the game with the latest stable update that was released recently. Is it still running fine for you? The stable channel was recently updated with all the new features from beta channel from the last month or so. It looks like people are having performance (lower/unstable framerate) issues with a variety of games. See reddit post link below. The performance issues were occurring in the beta channel and now is an issue in the stable release. It seems this game's performance issue maybe a combination of whatever was done in the latest DJMAX update, and whatever the issue is with the current steam deck software release. Steam deck issues may be same issues that is causing problems for other people running the game on Linux and Proton.

https://www.reddit.com/r/SteamDeck/comments/wgpbww/performance_issues_with_33_update/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

[o_O]

Messaggio originale di kiyo21:

Have you tried playing the game with the latest stable update that was released recently. Is it still running fine for you? The stable channel was recently updated with all the new features from beta channel from the last month or so. It looks like people are having performance (lower/unstable framerate) issues with a variety of games. The performance issues were occurring in the beta channel and now is an issue in the stable release. It seems this game's performance issue maybe a combination of whatever was done in the latest DJMAX update, and whatever the issue is with the current steam deck software release.

I'll install the latest updates for stable and see if anything has changed. I was on the latest stable release at the time of my previous post, but it looks like there's been an update and a bugfix since then.

[o_O]

I've installed the latest software updates for the stable branch and tried the game again. I'm still getting a solid 60fps on Steam Deck after updating.

I'm not sure it's relevant, but I've noticed a discrepancy between the install size and file count on desktop vs Steam Deck:

Desktop - has performance issues, 51.59 GB install size, 16104 files
Steam Deck - No performance issues, 90.83 GB install size, 8418 files

Both installs validate successfully when verifying integrity of game files, and both are installed on Ext4 partitions. Maybe this is normal? Just something I noticed.

[WaGaNaWaMGM]

I Think there is some kind of problem in CPU multi-Thread. I JUST add option for run as single Thread and game has slight performance up. and I Just realize that my cpu time graph does'nt over 25% in overall in-game time.

[o_O]

I think you might be right. Limiting the game to a single core gets me almost exactly the same FPS.

Edit: The game is noticeably smoother when limited to a single core, especially on more challenging songs with lots of notes.

[WaGaNaWaMGM]

So here is what I found.
I was checking the proton log. and I found this kind of error message is keep logging.
fixme:thread:NtSetInformationThread Can't set other thread's platform description
I think this is ntifs.h in windows. but I can't find any solution to solve this error.

[o_O]

Messaggio originale di WaGaNaWaMGM:

fixme:thread:NtSetInformationThread Can't set other thread's platform description

I've encountered this message a few times with other games using Proton, but I'm not sure what it means either. It's a Proton/Wine thing, more of a warning than an error I think. It's always ended up being unrelated to whatever issue I was trying to solve at the time, though. I'm starting to think the poor performance might just be a bug within Unity.

[M3t4ll1k0]

I tied limiting to a singles core usin lutris as launcher. It [may] improve the performance but so little i cant't say for sure.
With really, really improved the performance was switching from default ubuntu kernel (5.15.0-43-generic) to 5.18.16-xanmod1, with debian/ubuntu kernel its specific designet for performace and has inprovments in cpu usage and governor, so the bug being related to the CPU usage has more credit IMO. Also i check, and can confirm that while runing the game cpu usage never go up more than 25% and i have 4 cores... son number add.
BTW is someone reporting this to Vale/Proton dev team or neowiz? i slit can play the game, i switched from 25~32 fps to 28~42, but still seeing double notes in any decent difficult son.

[NiamhNyx]

I get massive drops on this game and its really starting to ♥♥♥♥♥♥♥ piss me off. There is no way in hell I should be dropping to 24fps with a 3080ti. Ive tested at 1080 and 1440p.

[pizza bitch]

Still broken, even after the new DPC2022 update. Good to see Neowiz really cares :)

[kiyo21]

The new DPC2022 update seems to have fixed the performance issues on the steam deck. I get a fairly consistent 60 fps. There seems to be some slight framerate hiccups at times, but they seem minor compare to the constant stuttering that was happening prior. Will see if performance stays this way, but so far, so good.

One thing to note on the steam deck, I am also running the latest preview build, which saw a few updates this week dealing with general performance issues. Not sure if any of those helped. Don't remember if I tested the game after the last update a day or so ago. I did test it earlier this week when the first update to preview build came out on Monday, and that one didn't fix anything.

EDIT: Was playing the game today. Performance was still good. I then decided to try the game out with the latest Proton GE and things went completely downhill. Performance was terrible. I reverted back to the default proton used on the deck (which I was previously using), and performance got even worst. I was getting 10-20 fps. I deleted the game's proton files, and performance reset itself back to somewhat normal. It's back to 60fps but the framerate stutters are back. Not sure what to do anymore. Performance is all over the place and inconsistent each time I play it.

[altare]

♥♥♥♥♥♥♥ neowiz fix your ♥♥♥♥♥♥♥ game already