[OFFICIAL] Bug Reporting Thread

[samninjakiwi]

Welcome to Bloons TD 6 on Steam!

Please use this thread to report any bugs/issues you might be running into. It's important to clearly describe the problem you're having and include as much detail as you can (including screenshots where applicable).

This forum will be monitored by the Ninja Kiwi community team and we'll do out best to get all bugs reported and fixed in as little time as possible.

We're also contactable via email here![support.ninjakiwi.com]

Thanks and happy gaming :)

[ｚｒｂｙ]

bah q merda

[Maxiforce]

I logged in today after only a month of not playing, and my progress had just reset out of nowhere! All my unlocks, name tags, money, just gone! What happened? How can I fix this?!

[Exitof]

UPDATE 3: It appears it was a gamepad that wasn't being used. I think one of the joysticks was resting with it pushing in one direction.

UPDATE 2: Restarting did not resolve it. The bug came back. CAN'T PLAY THIS GAME BECAUSE IT KEEPS SELECTING SUPER MONKEY WITHOUT A WAY TO DESELECT!!!

UPDATE: It was every map. Restarting resolved it, but somewhere in the code is a chance of a persistent state of having a monkey selected on map initialization.

Bug with map "In the Loop"? Forced to Super Monkey, Unable to deselect

This is my first time playing this map, I followed the golden balloon there and immediately upon the map loading, the super monkey is already selected and waiting to be deployed, but won't deploy because there isn't enough money. It disappears after a second when the game realizes that you don't have the funds.

So I thought it was weird, and tried several times to deploy before it deselects, and nothing. Then I just went on playing. I was trying to pay for "primary mentoring" from a monkey village, and as soon as my balance hit $2,125, the upgrades panel was closed and the super monkey was selected.

I can not deselect the super monkey. I can not select any deployed monkey. Escape key does nothing to deselect.

I was able to get the monkey village to upgrade by spamming the upgrade button just before I hit $2,125 and it worked before it once again selected a super monkey.

[Cola1337]

My game keeps crashing my computer before I can get to the title screen. Any fixes?

[NyX]

Originally posted by Cola1337:

My game keeps crashing my computer before I can get to the title screen. Any fixes? :battlescry:

Verifying game files did the trick for me. Hopefully it works for you as well. First time having this problem.

[999]

xd

[feefifofum]

Game keeps freezing a few rounds into a level and then crashes out completely

[Shadowdragon]

im having problems when playing with friends it is saying im waiting for a player to reconnect but the game is still going and i just cant do anything the while it saying waiting for player and the countdown never goes down

[Maxiforce]

Who can I call to get my progress back?

[SuperFentGamer241]

I haven't played bloons td6 in a while but once I got on after a few months my account just got reset

[H0LABANANA]

Originally posted by itsMe:

From the start of this game going live items never save they often revert back to normal stage, after all this time you still dont fix this issue. why ?
unless i need a faster pc and this i7 10700k,32gig ram,gtx3060 is too slow ?

That's intended. You only get it staying in races (for obvious reasons).

[Johan_Boban]

I started playing around a week ago and I've had the same glitch in multiplayer 4-5 times now. Basically the "waiting for player blank" thing will appear, but it won't count down. It will then stay like that indefinitely preventing me from playing at all. The only solution is to close the game and lose all my progress. Have someone one other than the player it says has connection issues have connection issues briefly, which is obviously impossible to control. Or have the match end in any way, which means I no longer have a change to play in it. I'm guessing you've had people complain about this already since my friend had the same problem, but I'd appreciate if you could address this issue.

[Haha (JD)]

Originally posted by EdNoNeck:

Server issue. please fix this it only happened today where i cant join or create any lobbies. event my internet speed is at 50-70 mb but it give me the reconnecting to your game then kicks me out then it suddenly stops responding and crashing. i thought the problem was on my end but 8 of my friends are having the same exact issue.

Still having this issue. when are we going to get a fix for this?

[Tarn]

Originally posted by Figtree:

Current Odyssey (Monkey Pirates Pool Party) gave me 15 trophies for completing easy, 10 for medium, and 25 for hard. Monkey money was normal, but I'm just confused what is wrong with the trophies.

That's correct, you'll receive a total of 50 trophies for completing hard difficulty.

Originally posted by Gidster:

I haven't played bloons td6 in a while but once I got on after a few months my account just got reset

If you head over to https://support.ninjakiwi.com/hc/en-us and create a support ticket one of the team will see what they can do to help you out.

Originally posted by Maxiforce:

Who can I call to get my progress back?

Head over to https://support.ninjakiwi.com/hc/en-us and create a support ticket.

[JheX]

I just bought the game and the game just doesn´t launch, it freeze in steep 3 and then close, the game don´t show me any error/crash message.
CPU: Ryzen 5 3600
GPU: GTX 1650 Super
RAM: 24 GB