I bought stars, they took my money and i recieved no stars D:

[Ltc. 2Jar]

pls help, what to do now?

[Doktor Headshot]

Originally posted by 2Jar:

pls help, what to do now?

Reload game and try again. If problem is still present, send a mail to [e-mail] and attach your receipt of purchase of the Stars.

[HumanTree92 TTV]

Yup this just happened to me as well. Can't join their Discord as its full. Gonna try email before i try to get a refund. I have reloaded game a few times since i purchased it 10mins ago

Update Feb 13: I got an email back. Said they would forward the info to the respective team. Still no stars. I advise everyone to not buy anything from this game at this point. I have talked with a few people on their discord after i was finally able to join. Some people on steam have been having the same issue for about a week some even longer. Come Feb 15 if i don't have my stars i'm requesting a refund through steam. 1 support rep told them they have been having issues with their purchases. But they didn't post an announcement about it which i assume they don't care. I seen they fixed purchases for the Nintendo Switch towards the end of last month. So my guess is they have known about this for a while.

[ace]

I bought something yesterday, too, and I haven't received it. I have emailed them, and they said it should be fixed, but it isn't. I'm just glad I'm not the only one having this problem.

[Luminy]

People on reddit talking about suing them cos they wont fix it

[victoria]

Oh no you haven't Can you email [e-mail] and we can get that sorted for you?

Sorry to everyone who's been waiting - I know it's taken awhile for us to get to them as we need to manually check the receipts of each one, but we're getting through them. Not an excuse, just an explanation. Know it's super frustrating.

[EMPTY]

What happened was you would need to buy more of the bits then get off among us and go back on and it updates it's annoying but you still have your money