I lost my pets

[Zion (Zionwarez)]

I played some time ago before the new update and I bought some pets.
Now, with the new update and the new account thing, the game asked me if I want my account and I said yes. After that, my account showed my usual player name and character outfit and everything, so I thought it was right what I did. But my pets are gone. How do I get them back?

[Starfox756]

my pets don't show up either

[Starfox756]

should one of us talk to him about it

[Cat]

Originally posted by victoria:

Hey everyone! Sorry about that, you should have your pets if you've redeemed them and linked your accounts properly. Did you press "Proceed" when you were prompted to "Redeem Purchased Items"? It should look like this.[cdn.discordapp.com]

If you haven't then please do so that you can get your items back! If you ignored it, it should pop up whenever you restart your game, or delete your PlayerPrefs file and restart to get it to pop up. If it didn't show up or you are having trouble, email us at [e-mail] so we can help you out!

Thank you, kind sir.

[Ambrosia]

oily men

[OpalScout]

Originally posted by victoria:

Hey everyone! Sorry about that, you should have your pets if you've redeemed them and linked your accounts properly. Did you press "Proceed" when you were prompted to "Redeem Purchased Items"? It should look like this.[cdn.discordapp.com]

If you haven't then please do so that you can get your items back! If you ignored it, it should pop up whenever you restart your game, or delete your PlayerPrefs file and restart to get it to pop up. If it didn't show up or you are having trouble, email us at [e-mail] so we can help you out!

I have done this, as well as deleting the file and restarting. The game is fully linked to my steam account and I have emailed support multiple times to no avail. I just want my DLC's I spent money on those and I loved my pets...... I wish someone would help me to get them back into my account!

[Dev]

Originally posted by victoria:

Hey everyone! Sorry about that, you should have your pets if you've redeemed them and linked your accounts properly. Did you press "Proceed" when you were prompted to "Redeem Purchased Items"? It should look like this.[cdn.discordapp.com]

If you haven't then please do so that you can get your items back! If you ignored it, it should pop up whenever you restart your game, or delete your PlayerPrefs file and restart to get it to pop up. If it didn't show up or you are having trouble, email us at [e-mail] so we can help you out!

Pro Dev. Lock out content bought and paid for by customers, blame customers for not "unlocking" paid content properly.



EDIT: In case it wasn't obvious. I linked my account "properly" (multiple times) and still had all of the DLC I purchased removed from my account.

[Gretel]

Originally posted by Eijun:

Originally posted by Zion (Zionwarez):

Thank you!
It might be I clicked on "don't ask again" because I thought this is a window what would appear at every start. Where do I find the PlayerPrefs file?

Here:
C:\Users\User\AppData\LocalLow\Innersloth\Among Us

playerPrefs Location[media.discordapp.net]

What do I do if it doesn't appear? I already contacted the email but the truth is that they did not help me with the problem, I wanted to try this alternative but honestly I cannot find that file location

[Eijun]

Originally posted by G:

Originally posted by Eijun:

Here:
C:\Users\User\AppData\LocalLow\Innersloth\Among Us

playerPrefs Location[media.discordapp.net]

What do I do if it doesn't appear? I already contacted the email but the truth is that they did not help me with the problem, I wanted to try this alternative but honestly I cannot find that file location

C:\Users\User\AppData\LocalLow\Innersloth\Among Us

Type it in the address bar of File Explorer, replace "Users" with your computer name.

[Dragonninja904]

Originally posted by victoria:

hey did yall ever fix this issue i lost mine too