Online button greyed out - Can't play online

[[FA]Vaaron]

Hi, for some strange reason my ONLINE button is greyed out, and if I click on the Account section all I get is a screen with a fixed character and below it reads "Randomize Name" but can't see the typical 3 buttons below to log in
Can anyone help?
Many thanks

[TES]

same thing

[Tronn]

Just login

[TES]

Originally posted by Tronn:

Just login

he wrote he dont do this

[KA1N3RV1CH]

Same issue

[darthignotus]

Same here.

[76561199099762702]

same here! help

[garbagegirl_17]

I'm having the same issue.

[marcelaum]

same problem here. For a week now. After I updated I get online button greyed out

[pikarat76]

i can still play if i press the local button and then press online

[ManineBlack]

same, please send an email to [e-mail]

Hi all! If you're still struggling with this issue can you send us your player logs?
To get Player Logs
1. Open up your game and recreate whatever problem you have -- do NOT close the game. Instead, please send us you player log while the game is open and after whatever bug happens.
2. To find the right file, put %appdata%\..\LocalLow\Innersloth\Among Us in an explorer browser and find the file Player.log (sometimes it's displayed without the .log part, so a file just named Player is also good)
3. Send that file to us at [e-mail]. Subject title: "Steam login issue"
4. We will use this data to get fixes out ASAP!