Remove Kicking for High Ping in COOP!

[Predator]

TITLE
Ubisoft: You really need to remove the bookworm kick for high ping. It worked so great in FC5, why would you enable a kick function in New Dawn?

If this is not getting fixed soon, both me and my buddy will go for a refund.

[DivineLion]

Josh の投稿を引用：

$50CAD GAME BTW

40 for me.what i did is just restart the game

[Luiz]

No fix yet???????????????

[Predator]

UbiGumdrops の投稿を引用：

Thanks for the valuable information! I have passed this along to the development team as part of their investigation.

- Ubisoft Support

Is there any update on this issue? I'm holding off playing this game until this is fixed.

[Predator]

@UbiGumdrops
Any news? It is still not fixed.

[Predator]

UbiGumdrops の投稿を引用：

Thanks for the valuable information! I have passed this along to the development team as part of their investigation.

- Ubisoft Support

Guys, this issue is NOT FIXED in the patch 1.0.4. Come on, you fixed "over 100" complex things and completely ignore this simple but GAMEBREAKING request? My friend and me are still NOT TOUCHING the game until you get this useless kicking for high ping sorted out. As an alternative, you may give the host the option in Settings to toggle between 'Kick for High Ping: YES/NO'.

[Ledwyn329]

Same issue here, I am in Canada, buddy is in Kansas, It's so annoying it makes us look at other games to play, and yes port forwarding was used, NO it didn't help.....

[Jim]

why would anyone want to play with a high ping as a CoOp partner?
Is Trigger lag coming back into style?

[ppleater]

Still not fixed. What a ♥♥♥♥♥♥♥ joke.

[Change it]

UbiGumdrops の投稿を引用：

Hey guys, thanks for your reports. Can you let me know where you and your co-op partner are located?

- Ubisoft Support

I have the same problem, I am located in germany and my Coop partner is in Australia. I have average speed 600MPS and Aus buddy is 20MPS. Ive also tried using Brisbane Australia Servers using a VPN without success. once we are in a side quest/mission everything is okay up until the quest is over and than we are kicked. same problem "bookworm error". We have played 4 and 5 coop without any issues can you please fix this as we enjoy the game.

[Change it]

mcgregor_jon の投稿を引用：

UbiGumdrops の投稿を引用：

Hey guys, thanks for your reports. Can you let me know where you and your co-op partner are located?

- Ubisoft Support

I have the same problem, I am located in germany and my Coop partner is in Australia. I have average speed 600MPS and Aus buddy is 20MPS. Ive also tried using Brisbane Australia Servers using a VPN without success. once we are in a side quest/mission everything is okay up until the quest is over and than we are kicked. same problem "bookworm error". We have played 4 and 5 coop without any issues can you please fix this as we enjoy the game.

BTW impressive internet speed Australia "kicking goals"

[Banana Bob]

Wanted to post here as well. Same issue with the high ping kicking (error message, "Bookworm-2CEA2BDC"). Port forwarding and other troubleshooting didn't help, me and my friend live on opposite sides of the world but we had no issues with Far Cry 5's co-op, even with some lag we were having fun. It's just in "Far Cry New Dawn" that we can't play (although for some reason, when we do "Expeditions", we don't get disconnected, it appears to just be in "Hope County" area).

We did find a sort of "patch", though me and my friend are paranoid given it is an unofficial patch.
https://www.reddit.com/r/farcry/comments/ej1mf3/bookworm2cea2bdc_high_ping_kick_patch_for_fcnd_pc/
(Though if anyone gets a chance to test it out, let us know. We're still hesitant on it.)

https://twitter.com/UbisoftSupport/status/1226510541881053184
I still don't understand how this would "ensure the quality of the cooperative experience". Not being able to play together seems like a horrendous experience that just frustrates the players (even more so that we got the game solely for the purpose of co-op).

[Change it]

Okay, so I did an experiment and flew to Australia from Germany to play FC new dawn with my co-op buddy. Basically the bookworm error still happened, in hope county, but not when we had a good enough ping. Unfortunately Australia's internet is just not that good. Please can you guys remove the high ping error for co-op, at least for Australia, as it becomes expensive to travel to Australia just to play a game.

[76561199187542534]

Hi there everyone.

Sorry for the inconvenience caused by this. After communicating with the development team, they have requested that those affected share some information if possible.

Our game team would like to know:
- Are both players using steam as the launcher for the game when playing co-op.
- What are the internet speeds for both players.

As this issue is under investigation, any information is much appreciated. Each players response will be forwarded on to the team. Thank you for your patience.

- Ubisoft Support

[Banana Bob]

@Ubi_Nacho
- Both players are using Steam when launching the game, which leads to Ubisoft Connect launching in order to start Far Cry New Dawn.
- Friend in the US: 110 Mbps; Me in the Philippines: 15 Mbps (that didn't stop us from finishing FC5 co-op)

Forum posts:
- https://forums.ubisoft.com/showthread.php/1999511-BookWorm-2cea2bdc/page19
- https://forums.ubisoft.com/showthread.php/2001612-bookworm-2CEA2BDC-can-t-play-co-cop-for-more-then-15-sec/page5
- https://www.reddit.com/r/farcry/comments/ooralz/bookworm2cea2bdc_and_far_cry_new_dawn_asking_for/
- https://www.reddit.com/r/farcry/comments/ej1mf3/bookworm2cea2bdc_high_ping_kick_patch_for_fcnd_pc/

We've done a number of troubleshooting steps (usually found in the articles / some of the forum posts, and as per Ubisoft Support on Twitter), though, as my friend experienced with port-forwarding, it messed up the connection at their place, and we're afraid to go down that route again. At this point, we're doubtful that this issue would be fixed, and it has just been a frustrating experience considering we've only gotten the game for the co-op aspect, especially after completing FC5 (would make sense, since FC:ND comes after FC5).

As I've probably mentioned before (in which, I'm just gonna copy-paste the same text):
===
I'm really hoping there's a fix for this, otherwise, this is most likely the last time we'd support a Ubisoft game (in reference to one of the forum posts, a community rep going by the name of "Ubi Morning" mentioned:
"The error you’re having is a result of a high ping in the connection between you and your co-op partner. To avoid potentially affecting the quality of the cooperative experience for our players, we will not be making any changes to New Dawn’s co-op mode setup."
===
Ubisoft Support (from Twitter):
"The thread post you mentioned from Ubi Morning seems to be the decision made regarding this issue as the code. Our teams found it affects high ping players generally connecting across large geographic distances. To avoid potentially affecting the quality of the co-op experience for these players, they will not be making any changes to the co-op mode setup. Apologies for this inconvenience to your experience."
===

"Quality of the co-op experience", where it feels like it's not being changed, and the experience is... well, we don't get any of it. I probably don't know how hard it is to remove the "high ping kicker", but this is tiring. FC6 is about to come out, and this is still an issue, for apparently 2-3 years now. Good luck, I guess?

[76561199207007716]

Hey Silver Spade - (> @.@)>, as explained in the posts you mentioned above, I am afraid we will not be making any changes to New Dawn's co-op mode setup. We apologise for the inconvenience caused.

Alternatively, please feel free to create a {リンクが削除されました}Support Case so that we can look further into ensuring your connections are optimal to our game servers.

-Ubisoft Support