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Thrax Mar 3, 2019 @ 5:55pm
Issue (maybe need Dev help) - in-game audio too low
I have a problem with the in-game audio. When I first ran the game the audio seemed fine. But after I started the game for the second time, all the audio seems far too low, and some of the sounds (mostly bass) seem muffled, or just missing. In-game volume is at max, I have my speaker volume at max, all audio drivers up to date, and nothing makes a difference. At max volume everything sounds like it's at about 20%. Any other audio on my machine, including other steam games, seems fine. Would appreciate some input.
Last edited by Thrax; Mar 3, 2019 @ 10:54pm
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Showing 1-10 of 10 comments
UbiGumdrops  [developer] Mar 6, 2019 @ 6:54am 
Hey Thrax, sorry for the delay in getting to your post.

Can you double check your audio setup matches your physical setup? If you have in-game settings of say 7.1 surround but only have a headset or stereo speakers, then some of your audio channels won't be audible.

- Ubisoft Support
#1
Thrax Mar 7, 2019 @ 4:31pm 
Thanks for the reply. All the audio settings are at "windows default". I can't change them to anything besides the native speaker (I play on a laptop FYI).
#2
Nite69 Mar 7, 2019 @ 5:30pm 
Originally posted by UbiGumdrops:
Hey Thrax, sorry for the delay in getting to your post.

Can you double check your audio setup matches your physical setup? If you have in-game settings of say 7.1 surround but only have a headset or stereo speakers, then some of your audio channels won't be audible.

- Ubisoft Support

That not true if you have a sound card that supports virtual 7.1, works great on headphones
Last edited by Nite69; Mar 7, 2019 @ 5:31pm
#3
MusicGuitarClassic Mar 14, 2019 @ 4:53pm 
Hello, there.
As I'm guessing you're playing with a friend (using skype or something) and you had a windows update recently (that returned sound settings to default), go to control panel -> hardware and sound -> sound -> communications... and then choose "do nothing". I hope that fixes your issue.
Last edited by MusicGuitarClassic; Mar 14, 2019 @ 4:54pm
#4
FiX 1.0 Jul 29, 2020 @ 6:55pm 
I found the "Volume mixer" (found by right clicking on the speaker option on your tack bar) had set Far Cry nearly to the bottom. You have to be running the game, then alt tab out to see the speaker option. Just push that fader switch all the way back to the top to get equal volume in Far Cry as everything else. I don't know what was causing this, but it fixed the problem.
Last edited by FiX 1.0; Jul 29, 2020 @ 6:55pm
#5
76561198885856812 Jul 30, 2020 @ 1:18am 
Originally posted by Mr. FiX:
I found the "Volume mixer" (found by right clicking on the speaker option on your tack bar) had set Far Cry nearly to the bottom. You have to be running the game, then alt tab out to see the speaker option. Just push that fader switch all the way back to the top to get equal volume in Far Cry as everything else. I don't know what was causing this, but it fixed the problem.

Thanks for sharing this!

@Thrax, have you tried this method by any chance?

- Ubisoft Support
#6
Thrax Jul 30, 2020 @ 8:25pm 
PROBLEM SOLVED Thanks for the replies. It was a driver issue unrelated to the game. It has long since been fixed. Thank you.
#7
76561198885856812 Jul 31, 2020 @ 1:10am 
Originally posted by Thrax:
PROBLEM SOLVED Thanks for the replies. It was a driver issue unrelated to the game. It has long since been fixed. Thank you.

Thank you for the update! I'm glad that the issue has been resolved. Happy gaming and if you have any additional questions, please let us know! :steamhappy:

- Ubisoft Support
#8
VintenDio Feb 7, 2022 @ 7:08pm 
Originally posted by UbiMark:
Originally posted by Thrax:
PROBLEM SOLVED Thanks for the replies. It was a driver issue unrelated to the game. It has long since been fixed. Thank you.

Thank you for the update! I'm glad that the issue has been resolved. Happy gaming and if you have any additional questions, please let us know! :steamhappy:

- Ubisoft Support
No it's not fixed it's still muffled!
#9
76561198885856812 Feb 8, 2022 @ 1:55am 
Originally posted by VintenDio:
Originally posted by UbiMark:

Thank you for the update! I'm glad that the issue has been resolved. Happy gaming and if you have any additional questions, please let us know! :steamhappy:

- Ubisoft Support
No it's not fixed it's still muffled!

Hello VintenDio,

Sorry to hear that you are experiencing this issue.

Can you please confirm which troubleshooting steps have you performed already, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

-Ubisoft Support
#10
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Date Posted: Mar 3, 2019 @ 5:55pm
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