Lost save file?

[Axelle]

I started my playthrough a few days ago and when i went to continue my save was completely gone even though my progress on steam and uplay exists. Anyone else have this issue? I got back to where i was but that sucked i lost almost 2 hours of progress.

[UbiBaron]

We're sorry to hear that this has occurred.

Is it showing that you need to start a completely new game or has it got an older save or another game present?

- Ubisoft Support

[Axelle]

Originally posted by UbiBaron:

We're sorry to hear that this has occurred.

Is it showing that you need to start a completely new game or has it got an older save or another game present?

- Ubisoft Support

it showed new game and no option to continue or load save and thats it.

[UbiBaron]

Thanks for confirming that.

If the local save files still exist, they should be here:

• C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegame\<UplayID>\5211

- Ubisoft Support

[Axelle]

Originally posted by UbiBaron:

Thanks for confirming that.

If the local save files still exist, they should be here:

• C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegame\<UplayID>\5211

- Ubisoft Support

Thank you! For some reason the origenal save went to my D drive (where i put my games/saves) but when i played the second time it went to the C drives. Not sure how that happened but now i know to check both places in the future.

[UbiBaron]

You're welcome, glad we could help with that.

- Ubisoft Support

[Navy SEAL_Viper]

Guys I had problem my game crashed and I lost save game. But i want to folder where save game was and save game was there.I moved it on desktop and stardet new game.I played 5 min and quit. I deleted new save game and copyed old again and it worked normal.

[76561198868149032]

Thanks for posting your fix GoRiLa. Hopefully that will help others in future.

- Ubisoft Support

[-=SOF=-WID99]

see this page and always back up your own saves for uplay games if you wish to keep em
they are pretty small , so ya just need a thumb drive , or even an SD card would work provided you have a card reader in your PC or laptop

https://support.ubi.com/en-US/Faqs/Details/kA030000000enCFCAY?name=how-can-i-manually-back-up-my-save-game

[klober]

Originally posted by UbiBaron:

Thanks for confirming that.

If the local save files still exist, they should be here:

• C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegame\<UplayID>\5211

- Ubisoft Support

Okay, so I'm there and I too have the problem that Axelle had, but I don't really understand what to do with the saves. I see a 5210 but no 5211. I manually selected save in the past, but I don't even have the option to continue.

[Axelle]

Originally posted by ImChadNotBrad:

Originally posted by UbiBaron:

Thanks for confirming that.

If the local save files still exist, they should be here:

• C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegame\<UplayID>\5211

- Ubisoft Support

Okay, so I'm there and I too have the problem that Axelle had, but I don't really understand what to do with the saves. I see a 5210 but no 5211. I manually selected save in the past, but I don't even have the option to continue.

I copy and pasted the old save to the new location since i couldnt figure out how to get the game to save to the old location. it worked for me

[UbiRaziel]

Originally posted by ImChadNotBrad:

Originally posted by UbiBaron:

Thanks for confirming that.

If the local save files still exist, they should be here:

• C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegame\<UplayID>\5211

- Ubisoft Support

Okay, so I'm there and I too have the problem that Axelle had, but I don't really understand what to do with the saves. I see a 5210 but no 5211. I manually selected save in the past, but I don't even have the option to continue.

Hey!

5210 is for Far Cry New Dawn (Uplay) save games, and 5211 is for Far Cry New Dawn (Steam) saves.

The way Axelle resolved the issue is by having the save file in the correct folder, that the game is using. By default it is in the location stated above by Ubi-Baron.

Do you perhaps have more than 1 hard drive?

- Ubisoft Support