Far Cry New Dawn

Far Cry New Dawn

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rude Aug 5, 2019 @ 4:31am
Far Cry New Dawn - Game Crashing
So is it just me or is anyone else having issue's with this game continually crashing during game play? Also the sound appears to break up a lot of the time too.....?
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Showing 1-8 of 8 comments
UbiBaron  [developer] Aug 5, 2019 @ 9:51am 
I'm sorry to hear that's occurring.

The first thing I'd advise, if you haven't already is running through our troubleshooting guide here[support.ubi.com]

Please also ensure that your system meets the minimum requirements that you can find here[support.ubi.com]

- Ubisoft Support
rude Aug 11, 2019 @ 2:54pm 
I know my system meets the minimum requirements as I have a GTX 1060 6gb and a i5 6600k with 16gb of RAM. Not the best in the world, however plenty for 1080p gaming..... As for the troubleshooting. My system doesn't randomly crash in other applications or games, so why this one? GTA V is fine, as is Battlefield One, CS-GO, Project Cars, Mutant Year Zero: Road to Eden etc. I must have had over a dozen random crashes where the system has then sent a crash report to Ubisoft via my Steam login. On top of that there have been the black screen crashes too. It usually starts when the sound stutters or freezes momentarily during regular play. At the moment I am struggling to get through the Ethan mission as it's crashed twice in the last 30 minutes. First when I just left the boat house and then for the second time just after the second gate....
rude Aug 11, 2019 @ 3:29pm 
So I went through the troubleshoot guide you have highlighted above.

I double checked and re-installed my Nvidia driver update(s)
I double checked and re-installed my Windows 10 update(s)
I verified the Far Cry New Dawn game files on steam

I then restarted my system... And yep it crashed again during the Ethan Mission... #sigh...

On the bonus side at least you'll have another crash report to help you make the game more stable.... Any other idea's you have for me to try?
rude Aug 11, 2019 @ 4:06pm 
Just been running a few Unigine Valley Benchmark(s) to make sure it's not my graphics card having issue's...

Unigine Valley Benchmark 1.0
FPS: 88.2
Score: 3689
Min FPS: 39.2
Max FPS: 174.5

Ran fine no issue's for multiple tests (25 minutes worth...
Hoonose Aug 11, 2019 @ 7:27pm 
My crashing stopped when I deleted the HD textures.
-=SOF=-WID99 Aug 12, 2019 @ 1:38pm 
Originally posted by rude:
I know my system meets the minimum requirements as I have a GTX 1060 6gb and a i5 6600k with 16gb of RAM. Not the best in the world, however plenty for 1080p gaming..... As for the troubleshooting. My system doesn't randomly crash in other applications or games, so why this one? GTA V is fine, as is Battlefield One, CS-GO, Project Cars, Mutant Year Zero: Road to Eden etc. I must have had over a dozen random crashes where the system has then sent a crash report to Ubisoft via my Steam login. On top of that there have been the black screen crashes too. It usually starts when the sound stutters or freezes momentarily during regular play. At the moment I am struggling to get through the Ethan mission as it's crashed twice in the last 30 minutes. First when I just left the boat house and then for the second time just after the second gate....
runs crash free here and i have a similar spec ??

so sorry i cant nail down your error with the little info you posted

my system is

Intel i 5 7600 K @ 4.4 ghz
ASUS Strix Z 270 H gaming motherboard
16 gig of ram ( crucial DDR 4 2400 in dual channel mode )
Gigabyte 6 gig GTX 1060 (windforce 2 model)
samsung evo SSD drive
550 watt 80 + gold rated thermaltake PSU
Win 10 Pro 64 bit


try to exit any un needed backround applications before you load the game

also please see
https://support.ubi.com/en-GB/faqs/000025947/Basic-PC-Troubleshooting/

if you still have an issue please contact Ubisoft Support Directly

you can do so from that above page .. or here
https://twitter.com/UbisoftSupport


https://www.facebook.com/UbisoftSupport
and the main site Support Site here
https://support.ubi.com


and include any crash logs as well as MS info and dx diag files to your support ticket so they can look into it for you

see these two pages
https://support.ubi.com/en-gb/faqs/000021185/
https://support.ubi.com/en-gb/faqs/000021216

those two support pages show you how to do this

it could just simply be a back round task your PC is running why your in the game is causing the crash .. no way to tell without looking at your crash logs


id also suggest a clean install of your GTX 1060 vid drivers and try some older ones .. as the new ones are more optimized for the newer GPU's like the 20 series

(use ddu for best results )

heck i'm still using driver version 388.71 with no problems to report with my GTX 1060

Last edited by -=SOF=-WID99; Aug 12, 2019 @ 1:38pm
Calipheadra Jan 8, 2022 @ 5:24pm 
Rude, you may wanna check the clock on your Windows desktop. Is it wrong?

Then try fixing it. Check this guide: https://techcult.com/fix-windows-10-clock-time-wrong/

If you dual boot: https://www.howtogeek.com/323390/how-to-fix-windows-and-linux-showing-different-times-when-dual-booting/

This is what solved it for me. I suspect Windows is causing timestamp errors in the game’s autosave feature.

It's not the game. It's not Ubisoft. It's not Steam. It's Uncle Bill and his minions messing with your head.

I've tried reporting this to Ubisoft but they're impossible to contact.
76561198868205544 Jan 13, 2022 @ 5:15am 
Originally posted by Calipheadra:
Rude, you may wanna check the clock on your Windows desktop. Is it wrong?

Then try fixing it. Check this guide: {LINK REMOVED}

If you dual boot: {LINK REMOVED}

This is what solved it for me. I suspect Windows is causing timestamp errors in the game’s autosave feature.

It's not the game. It's not Ubisoft. It's not Steam. It's Uncle Bill and his minions messing with your head.

I've tried reporting this to Ubisoft but they're impossible to contact.

Hey! Once again thank you for sharing this fix that worked for you.

If you need anything else please let us know.

Thank you.

- Ubisoft Support
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