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For me some games work without it being ticked but others it has to be. This game in particular if it's ticked it show xbox prompt, if it's not the controller doesn't work all together.
I had the same issue, fixed it by ticking off the "PlayStation Configuration Support" box and relaunching the game, now it works just fine. I don't have DS4 Windows installed, for that matter.
Me too, I just ticked off the "PS Config support" and run it from desktop, not from big picture mode and it works. I only ticked on the "Guide".
EDIT: I'm using cable, not bluetooth btw
This is weird.. do you have DS4 Windows or any controller emulating program running? Are you using it wireless or wired?
Turning off Configuration support actually worked for me, although now the PS4 controller light won't turn off I'm getting Dualshock prompts now so thanks!
Glad it worked! But this is funny, because my light bar is on.
When I have the option on, the light bar is "light blue" and I get Xbox icons, when I turn it of, the light is "Dark Blue" and I have PS icons just fine, even the touch pad works for moving the map.
Guess I'll disable it for the game too...