Subtitles: OFF... still subtitles are on

[The A.W.G.]

So I set subtitles OFF in the general settings but when I start the game there are still subtitles on. This is happening to someone else?

[UbiBaron]

Thanks for reporting this to us.

I've passed this on to the team to ensure that they are aware of this and it can be looked into.

- Ubisoft Support

[The A.W.G.]

Originally posted by UbiBaron:

I've passed this on to the team to ensure that they are aware of this and it can be looked into.

Thanks. I tried switching language (from Italian to English) thinking it was a language-specific issue but it happens with English too.

[UbiBaron]

Thanks for confirming that.

- Ubisoft Support

[Thamas Rugin]

Was there ever a fix for this issue? I select Subtitles: OFF , but they are still showing up.

[Valorin]

It's still there. And annoying.

[Rat_]

Still an issue in 2021.

[UbiRaziel]

Hello everyone,

I'm sorry to hear this issue was never resolved, I will raise this with our team once again.

I tested it myself and experienced the same issue.

After disabling Subtitles in the menu options, I started playing the game and I noticed Subtitles was once again enabled when I opened the pause menu. Disabling Subtitles in the pause menu seemed to work for me.

I hope this information helps you, all the best.

- Ubisoft Support

[coolman91109909]

Have the same issue tryed enabling and disabling subtitles with no luck they seem to disappear for a minute then come back

[76561198885856812]

Hello coolman91109909,

Thank you for the update and I'm sorry to hear about your experience.

Can you please confirm if you tried the workaround provided by @UbiRaziel?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

[Jaysaster]

Still broken in November 2023, on Xbox One version of Remastered, please fix it?

[stevenhorbury622]

Its ubisoft, they never fix anything

[Ubi-Vinci]

Hello everyone,

Please use the workaround posted a few messages above:

"After disabling Subtitles in the menu options, I started playing the game and I noticed Subtitles was once again enabled when I opened the pause menu. Disabling Subtitles in the pause menu seemed to work for me."

Let us know if you have any further questions

Ubi-Vinci
Ubisoft Support