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Meaven Apr 17 @ 12:15pm
Upgrading supporter packs
After buying a supporter pack I realised that if I want to upgrade it in the future I must pay full price and it's not logic since rewards are cumulative. Any plans to fix it?
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Showing 1-12 of 12 comments
Redeemer Apr 17 @ 12:19pm 
the plan is, pony up the funds. I did the same thing
#1
Havok Apr 17 @ 12:23pm 
can only update the game edition. Unless there is direct upgrade in game, can't do it on steam. Have to buy the full pack, which is why its best to get the big pack, even if youre on the fence (and can afford it)
#2
Meaven Apr 17 @ 1:05pm 
Yea totally it's best to get the bigger pack. I picked the cheapest one because I wanted the capybara right now but was deciding between 28 and 38 euros ones
#3
Laciel Apr 17 @ 1:09pm 
Originally posted by Meaven:
Yea totally it's best to get the bigger pack. I picked the cheapest one because I wanted the capybara right now but was deciding between 28 and 38 euros ones

Try to contact EHG support about a refund maybe they can help.
#4
Eraser2 Apr 20 @ 12:36am 
It should be standard practice to allow upgrading the supporter packs by just paying the difference.
A bit punishing to discourage spending money and an outright bad business practice.
#5
Veubent Apr 20 @ 4:35am 
They really dropped the ball on this one.
#6
Hairzy Apr 21 @ 2:55am 
This is a EHG L 100% I wanted to upgrade but it’s not a thing. EHG has gotta fix this one. Everything else is just soo good.
#7
Kixus Apr 21 @ 3:55am 
2
A fool and his money are soon parted.
#8
Laciel Apr 21 @ 4:52am 
Originally posted by Kixus:
A fool and his money are soon parted.
Or maybe people wanna support a game they like and this topic is about a lack of the supporter pack upgradability. But keep posting nonsense as you do.
#9
SnakeMegmarta Apr 21 @ 6:58am 
I felt the same, just wanted the Capybara but the Tempest sets look really nice, would have been nice to pay 10€ less, would have upgraded but no this way
#10
Eraser2 Apr 21 @ 1:13pm 
I e-mailed their support about this and got a reply.

They know about this and are looking into it for the future.

So if this is something important for any of you, I advise you to send them a short e-mail about this, asking for this feature.
#11
SnakeMegmarta Apr 22 @ 10:06am 
Originally posted by Eraser2:
I e-mailed their support about this and got a reply.

They know about this and are looking into it for the future.

So if this is something important for any of you, I advise you to send them a short e-mail about this, asking for this feature.
Thank you, I will too
#12
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Last Epoch > Steam-related Discussion > Topic Details
Date Posted: Apr 17 @ 12:15pm
Posts: 12

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