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If you can connect using VPN but can't without it it is proof that the issue is not on server side. It is either your ISP or routing between your ISP and server.
Suggestion to try VPN is aimed at troubleshooting your issue.
*Offline mode* what about me??
EDIT: really this game isn't any better the Diablo? I missed the part where I can spend $65 on a horse cosmetic.
Also, Diablo 4 looks better, but is crap since it FORCES me to play online with other players, when i prefer to play alone, i don't need social interaction enforced.
This is why Diablo 2 and 3 are better than 4.......but Last Epoch is better than 4.
No it doesn't mean you CAN'T have issues; it means the issues are not with the game but with your hardware, software, computer, router, or ISP.