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Unbelievable. And their support channel is absolutely inexistant. I can´t even report anything because I get a 404 error like the support site is down. Even trying to log in on the website gives me an error all the time. They insist that we can only login via steam and i try it with no success. Honesly i dont know what these guys are thinking with this abysmal support.
Are you able to send messages right now or it is still blocking everything?
I've sent a ticket through their support site like 3 days ago, they still havent responded or even sent an email acknowledging that they got my ticket. At any rate I think its not an account issue, but rather a very sloppy chat implementation. Should be fixed at some point.
There's nothing new in the game, its the same from 0.8 so it gets old real fast.
I also have no idea how can it be so messed up. It's so bad that it looks like a prank. Anyways, good luck with the struggle, boys, i'm done until they introduce more content to endgame.
Heya, fortunately, after the game got 1.0 I sent a ticket to them and they fixed it fairly quickly. I suggest you do the same! Before 1.0 i think they were having trouble with support tickets and did not even respond mine regarding this problem. Now it has improved!