cant login in game or the forum after patch

[bruwa.nd]

getting error LE13 all the time and in the forum it just says " the side you want to see doesnt exist" wtf is going on

[luqstaR]

I can't log in either.

[k.puanpinta]

Same Error bro. Every time is updated we can't login -*-

[andrew.thiele]

You'll want to contact support, as stated here in the 0.8.2b patch notes:

If you’re unable to login, please contact our support team[support.lastepoch.com] and include your log file[support.lastepoch.com] and a screenshot. We appreciate your patience and assistance as we investigate issues like this.

Source: Official Forums Link[forum.lastepoch.com]


We've also received this news from the developers relating to Steam login issues on the games Discord (which your problem may also be related to):

Originally posted by EHG Developer:

Hi all!

We're having issues with the Steam API causing a slowdown in our login process.

Standalone users are unaffected.

To bypass this, you can launch Last Epoch directly from the game folder:

- Right-click Last Epoch in Steam Library
- Select Properties
- Select Local Files
- Select Browse
- Launch Last Epoch.exe directly from this folder
- You may also create a shortcut of this

Additionally, your folder is also located at %SteamLibrary%\steamapps\common\Last Epoch

We're fixing this internally as quickly as we can. Sorry for the inconvenience!

Source: Discord Link[discord.com]

EDIT: Latest developer news;

We're aware that this isn't working for all users and are continuing to investigate.

[Soldarc]

Same here.. just get the LE-13 authentication error. I belive that it is because my password is no longer vallid but dont know how to change it.

[bruwa.nd]

I cant contact the support because i cant log into the Forum....

Oh i dont need to login for that , thank you mate
:)

Originally posted by andrew.thiele:

You'll want to contact support, as stated here in the 0.8.2b patch notes:

If you’re unable to login, please contact our support team[support.lastepoch.com] and include your log file[support.lastepoch.com] and a screenshot. We appreciate your patience and assistance as we investigate issues like this.

Source: Official Forums Link[forum.lastepoch.com]

[Join My Bones]

is the game up for anyone right now? I assumed this was caused by an outage

[Ellye]

Why do we need to login if the current game is, as far as I can see, completely offline aside from the chat?

[andrew.thiele]

Originally posted by Join My Bones:

is the game up for anyone right now? I assumed this was caused by an outage

Yes, there does appear to be a more global issue occurring for those launching the game from Steam. Which may or may not be related to the LE-13 issue this thread is discussing.

[Soldarc]

Originally posted by andrew.thiele:

You'll want to contact support, as stated here in the 0.8.2b patch notes:

If you’re unable to login, please contact our support team[support.lastepoch.com] and include your log file[support.lastepoch.com] and a screenshot. We appreciate your patience and assistance as we investigate issues like this.

Source: Official Forums Link[forum.lastepoch.com]

Thanks mate. Was looking for this.

[bruwa.nd]

just recieved an email , they know about the problem and working on it.
guess we have to wait

[andrew.thiele]

Login issues appear to be resolved. The developers have updated their response stating that it should be working now.

Hi all!

We're having issues with the Steam API causing a slowdown in our login process.

The issue has been resolved.

During a routine update deployment of our online services, a setting was changed by an automatic script and caused a login issue. This has been fixed moving forward.

Thank you for your patience!

Source: Discord Linl[discord.com]

[MassivePsychosis]

Still getting the same authentication error LE13. Takes about 5 logins every time, so annoying!

[LittleCrab]

I'm not even getting an error, it just sits saying entering game and shows the blue portal spinning. I randomly got in yesterday after trying 10 times but now it's happening again today