Cannot Complete Chapter VI - Part 7

[Kaizer]

After completing the first two mission objectives of Hidden Side Rescue, I am unable to activate the gate. https://www.twitch.tv/videos/579460853?t=03h41m15s . I tried two additional times after that.

[hepphep]

Sorry that you encountered such an issue and thanks for reporting it. The included video is also very useful. We will investigate this and try to get it fixed asap.

[Kaizer]

Let me know if you want my save file, though I gather it wouldn't be necessary. I had encountered an issue with a previous level but was able to reload and get through. It was Chapter IV, Part 3 The Rimfeden Assault. I had cleared the map and activated the two light pillars but it didn't cause the door to activate the elevator to work. Reviewing the footage, I think I clicked the door in that instance before activating the two pillars. https://www.twitch.tv/videos/578667507?t=01h19m17s

[Nomad]

I'd just like to note that I have the same issue (though with the gog release, rather than the steam version), so I could also provide a save file if you need to find some common variable. I did not, however, have any issue at Chapter IV.

[Sandame]

Same issue, when i get to the healer, the objective "find the healer" gets completed but no new objective is given or door opened.

[DauerbrandOfen]

unfortunately i've got the same issue
cannot progress further

[hepphep]

Sorry to hear that it is giving issues, it's something that we need to investigate more in-depth (and are doing it). Unfortunately we have not been able to reproduce it yet.

In case you did not get new objective after find the healer, you likely managed to sneak past Angksuw who you should have met after you met healer. Was this case for someone?

The work around for now is to meet Angksuw after sneaking to Healer to get that objective, but trying to figure out possible ways for not meeting him by accident or if the objective does not trigger for other reason and therefore blocks.

Likely there is also some other issue as in that stream (thanks for it, useful for trying to spot things) you did meet Angksuw correctly. But yes, we are working on it. The first patch update is currently in QA already, so it'll not likely be in that one, but that is something that we will put some really big focus on the second patch.

[DauerbrandOfen]

I just tried again and well... it worked.
No idea why though.

[Nomad]

Originally posted by hepphep:

Sorry to hear that it is giving issues, it's something that we need to investigate more in-depth (and are doing it). Unfortunately we have not been able to reproduce it yet.

In case you did not get new objective after find the healer, you likely managed to sneak past Angksuw who you should have met after you met healer. Was this case for someone?

The work around for now is to meet Angksuw after sneaking to Healer to get that objective, but trying to figure out possible ways for not meeting him by accident or if the objective does not trigger for other reason and therefore blocks.

Likely there is also some other issue as in that stream (thanks for it, useful for trying to spot things) you did meet Angksuw correctly. But yes, we are working on it. The first patch update is currently in QA already, so it'll not likely be in that one, but that is something that we will put some really big focus on the second patch.

For me it went like in the stream. I met Angksuw, got the objective to return through the gate, had a white marker where the gate entrypoint should've been, but couldn't actually move into it.

I very nearly didn't meet Angksuw, though, because I was sneaking past everyone on my way there and was trying to do the same thing on my way back - so if not meeting him generates a similar bug he's a bit too easy to miss right now. When I first saw him I tried to avoid him until I noticed that he wasn't a regular soldier and that he was changing directions to catch up with me even while hidden, so I decided he was probably supposed to catch me and stopped hiding. A little immersion-breaking, and it required me to actually notice that it was one of the big baddies, so it sounds like a good idea to take another look at that sequence.

I'd also like to take this opportunity to compliment you on a seriously great game, even though this isn't the proper place. It's fun, innovative, has just the right amount of challenge, well-written dialogue and really superb voice acting in most cases. Kipuna in particular probably has the best voice acting I've ever heard. I very much look forward to finishing this game when the bug is fixed, and hope to see more from you guys.

[hepphep]

Originally posted by Nomad:

Originally posted by hepphep:

Sorry to hear that it is giving issues, it's something that we need to investigate more in-depth (and are doing it). Unfortunately we have not been able to reproduce it yet.

In case you did not get new objective after find the healer, you likely managed to sneak past Angksuw who you should have met after you met healer. Was this case for someone?

The work around for now is to meet Angksuw after sneaking to Healer to get that objective, but trying to figure out possible ways for not meeting him by accident or if the objective does not trigger for other reason and therefore blocks.

Likely there is also some other issue as in that stream (thanks for it, useful for trying to spot things) you did meet Angksuw correctly. But yes, we are working on it. The first patch update is currently in QA already, so it'll not likely be in that one, but that is something that we will put some really big focus on the second patch.

For me it went like in the stream. I met Angksuw, got the objective to return through the gate, had a white marker where the gate entrypoint should've been, but couldn't actually move into it.

I very nearly didn't meet Angksuw, though, because I was sneaking past everyone on my way there and was trying to do the same thing on my way back - so if not meeting him generates a similar bug he's a bit too easy to miss right now. When I first saw him I tried to avoid him until I noticed that he wasn't a regular soldier and that he was changing directions to catch up with me even while hidden, so I decided he was probably supposed to catch me and stopped hiding. A little immersion-breaking, and it required me to actually notice that it was one of the big baddies, so it sounds like a good idea to take another look at that sequence.

I'd also like to take this opportunity to compliment you on a seriously great game, even though this isn't the proper place. It's fun, innovative, has just the right amount of challenge, well-written dialogue and really superb voice acting in most cases. Kipuna in particular probably has the best voice acting I've ever heard. I very much look forward to finishing this game when the bug is fixed, and hope to see more from you guys.

First of all, thanks for compliment! It is a rare place to get one with bug report, but it sure feels good :)

And thanks for additional information to help our investigation and fixes.

[mit]

I have the same problem :( Can't complete the level.

[Kaizer]

I'm able to beat this level as of the latest patch

[hepphep]

Originally posted by kaizer0002:

I'm able to beat this level as of the latest patch

Good to hear, thanks for telling. There were couple of places that were possible sources of the issues. We could not reproduce all things reported here, so waiting still to see if we missed something or got everything nailed.

[mit]

Me, too. After the last patch, I beat the level and completed the game. Thank you devs.

[Naitso]

I have this problem. Defeated the baddie, still can't use the portal out.

[kome360]

It's back.
I worry that I'll have to slog through killing everything on the map to make the gate appear.