Civ 5 Wont Launch on Windows XP

[Fallenangel700]

Hello

I just downloaded Civ 5 with both expansions onto my old computer (Windows XP) for some good old LAN.
I have it also installed on my current PC with the same account if that matters.

I can sign into steam just fine on the old PC but when I launch it imminently dies. I've given the Value program folder full permissions but the problem still persists.

Any help would be greatly appreciated, thanks

[Nostil]

MINIMUM:
OS: Windows® XP SP3/ Windows® Vista SP2/ Windows® 7
Processor: Intel Core 2 Duo 1.8 GHz or AMD Athlon X2 64 2.0 GHz
Memory: 2GB RAM
Graphics:256 MB ATI HD2600 XT or better, 256 MB nVidia 7900 GS or better, or Core i3 or better integrated graphics
DirectX®: DirectX® version 9.0c
Hard Drive: 8 GB Free
Sound: DirectX 9.0c-compatible sound card
Note: Optimized for the touch-screen Ultrabook™ device
RECOMMENDED:
OS: Windows® Vista SP2/ Windows® 7
Processor: 1.8 GHz Quad Core CPU
Memory: 4 GB RAM
Graphics: 512 MB ATI 4800 series or better, 512 MB nVidia 9800 series or better
DirectX®: DirectX® version 11
Hard Drive: 8 GB Free
Sound: DirectX 9.0c-compatible sound card
Note: Optimized for the touch-screen Ultrabook™ device

[Fallenangel700]

I upgraded the RAM on the computer from 1.5 GB to 2 GB (I know right) just to meet the requirements. Besides the obvious ones, I cant tell whether the computers other specs meet the requirements. Here's exactly what it says from System Properties: Intet(R) Pentium(R) 4 CPU 3.00ghz 3.00 ghz, 2.00 GB of RAM Physical Address Extension. Does this meet requirements?

[Alas Away]

Same thing here, Win 7. Worked like a charm a couple of days ago.

[Fallenangel700]

I think that we have different problems Alas Away since mine has never worked. Can someone please tell me if my PC meets the requirements?

[The Rock God]

What graphics does it have? If it didn't even have 2GB of RAM, there's a good chance the graphics are way below minimum.

[Fallenangel700]

Intet(R) Pentium(R) 4 CPU 3.00ghz 3.00 ghz, 2.00 GB of RAM Physical Address Extension This is what it says for computer properties, I have a hunch that I does meet the graphic requirements from memory although I cant tell from looking at this.

[Red]

Are you using a Laptop? Because the instant shut down will happen to me sometimes across a range of games.
I think it's battery related, like the games drawing to much power from the battery.
I can't be specfic though because i'm still trying to find out why this happens myself, best lead i have so far.

[greg_chow_13]

do this
http://forums.2k.com/showthread.php?218586-How-to-post-a-quot-DXDiag-quot-DirectX-Diagnostics

Post
1.everything in the System Information section
2. DxDiag Notes - only if errors are found.
3. Display Devices only down to "Driver Date/Size:"

[Fallenangel700]

@redrum91825 Its a desktop, I don't think power is the problem since its on launch.

@greg_chow_13 I'll try that

[Fallenangel700]

------------------
System Information
------------------
Time of this report: 10/4/2014, 15:45:17
Machine name: FATHER
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.130704-0421)
Language: English (Regional Setting: English)
System Manufacturer: GATEWA
System Model: 507GR
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Memory: 2046MB RAM
Page File: 809MB used, 3129MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ASUS X700 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x5E4B)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_5E4B&SUBSYS_23021002&REV_00
Display Memory: 256.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6925 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/4/2009 00:35:00, 325120 bytes

[76561198156554230]

same issue :

here is my DxDiag report

thanks for your help
Luc


------------------
System Information
------------------
Time of this report: 10/5/2014, 21:42:59
Machine name: COMPAQD330DT
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.130704-0421)
Language: French (Regional Setting: French)
System Manufacturer: Hewlett-Packard
System Model: HP d330 DT(DC580AV)
BIOS: 786B2 v2.04
Processor: Intel(R) Pentium(R) 4 CPU 2.66GHz
Memory: 2040MB RAM
Page File: 654MB used, 3281MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) 82865G Graphics Controller
Manufacturer: Intel Corporation
Chip type: Intel(R) 82865G Graphics Controller
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2572&SUBSYS_12BC103C&REV_02
Display Memory: 96.0 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Écran Plug-and-Play
Monitor Max Res: 1600,1200
Driver Name: ialmrnt5.dll
Driver Version: 6.14.0010.4396 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 9/20/2005 10:52:38, 36990 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ialmnt5.sys
Mini VDD Date: 9/20/2005 11:00:54, 1302332 bytes
Device Identifier: {D7B78E66-6632-11CF-A062-B632A3C2CB35}
Vendor ID: 0x8086
Device ID: 0x2572
SubSys ID: 0x12BC103C
Revision ID: 0x0002
Revision ID: 0x0002
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_12BC103C&REV_02
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3620 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/27/2003 17:05:42, 578304 bytes
Other Files:
Driver Provider: Analog Devices
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: SoundMAX Digital Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3620 (English)
Driver Attributes: Final Retail
Date and Size: 5/27/2003 17:05:42, 578304 bytes
Cap Flags: 0x41
Format Flags: 0xCCC

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
SoundMAX Digital Audio, Software (Kernel Mode), Output, DLS, Internal
Mappeur MIDI Microsoft [Émulé], Hardware (Not Kernel Mode), Output, No DLS, Internal
SoundMAX Wavetable Synth [Émulé], Hardware (Not Kernel Mode), Output, No DLS, Internal
SynthÚ. SW table de sons GS Mic [Émulé], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Souris
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Clavier
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ Concentrateur USB racine
| Vendor/Product ID: 0x8086, 0x24D2
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/13/2008 11:45:38, 59520 bytes
| Driver: usbd.sys, 8/9/2013 02:55:06, 5376 bytes
|
+-+ Périphérique d'interface utilisateur USB
| | Vendor/Product ID: 0x03F0, 0x0024
| | Location: HP Basic USB Keyboard
| | Matching Device ID: usb\class_03&subclass_01
| | Service: HidUsb
| | Driver: hidusb.sys, 4/13/2008 11:45:28, 10368 bytes
| | Driver: hidclass.sys, 4/13/2008 11:45:28, 36864 bytes
| | Driver: hidparse.sys, 7/3/2013 04:12:52, 25088 bytes
| | Driver: hid.dll, 4/13/2008 19:33:28, 20992 bytes
| |
| +-+ Périphérique clavier PIH
| | | Vendor/Product ID: 0x03F0, 0x0024
| | | Matching Device ID: hid_device_system_keyboard
| | | Service: kbdhid
| | | Driver: kbdhid.sys, 4/13/2008 19:05:16, 14720 bytes
| | | Driver: kbdclass.sys, 4/13/2008 19:05:16, 25216 bytes
| |
+-+ Périphérique d'interface utilisateur USB
| | Vendor/Product ID: 0x046D, 0xC069
| | Location: USB Laser Mouse
| | Matching Device ID: usb\class_03&subclass_01
| | Service: HidUsb
| | Driver: hidusb.sys, 4/13/2008 11:45:28, 10368 bytes
| | Driver: hidclass.sys, 4/13/2008 11:45:28, 36864 bytes
| | Driver: hidparse.sys, 7/3/2013 04:12:52, 25088 bytes
| | Driver: hid.dll, 4/13/2008 19:33:28, 20992 bytes
| |
| +-+ Souris HID
| | | Vendor/Product ID: 0x046D, 0xC069
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid
| | | Driver: mouclass.sys, 4/13/2008 18:53:20, 23680 bytes
| | | Driver: mouhid.sys, 4/24/2003 16:00:00, 12288 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Pilote clavier de Terminal Server
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 4/13/2008 19:34:54, 40840 bytes
| Driver: kbdclass.sys, 4/13/2008 19:05:16, 25216 bytes
|
+ Pilote souris de Terminal Server
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/13/2008 19:34:54, 40840 bytes
| Driver: mouclass.sys, 4/13/2008 18:53:20, 23680 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.6311)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.6311)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.6311)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.6311)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 TCP/IP Service Provider: Connexion au réseau local - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1,4 Kbit/s
Voxware SC06 6,4 Kbit/s
Voxware SC03 3,2 Kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 115.9 GB
Total Space: 152.6 GB
File System: NTFS
Model: ST3160815A

Drive: D:
Model: ATAPI MS-8148C1
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (French), 4/13/2008 11:40:48, 62976 bytes

Drive: E:
Model: TSSTcorp CDDVDW SH-S223F
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (French), 4/13/2008 11:40:48, 62976 bytes

--------------
System Devices
--------------
Name: Intel(R) 82865G Graphics Controller
Device ID: PCI\VEN_8086&DEV_2572&SUBSYS_12BC103C&REV_02\3&61AAA01&0&10

Name: Intel(R) 82865G/PE/P/GV/82848P Processor to I/O Controller - 2570
Device ID: PCI\VEN_8086&DEV_2570&SUBSYS_00000000&REV_02\3&61AAA01&0&00
Driver: n/a

Name: Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
Device ID: PCI\VEN_8086&DEV_24DD&SUBSYS_12BC103C&REV_02\3&61AAA01&0&EF

Name: Intel(R) 82801EB Ultra ATA Storage Controllers
Device ID: PCI\VEN_8086&DEV_24DB&SUBSYS_12BC103C&REV_02\3&61AAA01&0&F9
Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (French), 8/23/2001 17:15:46, 3328 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (French), 4/13/2008 11:40:30, 24960 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/13/2008 11:40:32, 96512 bytes

Name: Intel(R) 82801EB USB Universal Host Controller - 24D7
Device ID: PCI\VEN_8086&DEV_24D7&SUBSYS_12BC103C&REV_02\3&61AAA01&0&EA
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 11:45:36, 20608 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.6437 (English), 8/9/2013 02:55:08, 144128 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (French), 4/13/2008 19:33:50, 77312 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 11:45:38, 59520 bytes

Name: SoundMAX Integrated Digital Audio


-

[The Rock God]

Originally posted by Fallenangel700:

Display Devices
---------------
Card name: ASUS X700 Series
Manufacturer: ATI Technologies Inc.

Not even close to meeting the minimum. That card is from 2005.

Originally posted by snoofdoc:

Display Devices
---------------
Card name: Intel(R) 82865G Graphics Controller
Manufacturer: Intel Corporation
Chip type: Intel(R) 82865G Graphics Controller

Same problem, except for being integrated graphics from 2004.

[Fallenangel700]

Originally posted by The Rock God:

Originally posted by Fallenangel700:

Display Devices
---------------
Card name: ASUS X700 Series
Manufacturer: ATI Technologies Inc.

Not even close to meeting the minimum. That card is from 2005.

Originally posted by snoofdoc:

Display Devices
---------------
Card name: Intel(R) 82865G Graphics Controller
Manufacturer: Intel Corporation
Chip type: Intel(R) 82865G Graphics Controller

Same problem, except for being integrated graphics from 2004.

What would you suggest upgrading to? Keep in mind that it is a fairly old motherboard.

[Thalinx]

What is the reason you are still using XP on that device? Because probably it will also run windows 8.1 with some tweaks..

[SeriouslyBusy]

It needs a core 2 duo minimim... your trying to run it on a pentium 4...