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Today I received this message from official 2K support:
---
Hey there,
Thank you for actively trying out all the troubleshooting and letting me know that!
I would like to let you know that I just heard from the development team that they have been notified of this issue and are currently working toward a solution.
However, we do not have visibility on their progress, and therefore don't have a timeline on when a fix will be implemented.
As soon as that information is available, our players will be the first to know - I suggest that you keep an eye on our @2KSupport Twitter pages for any updates.
If you have any other questions, please let me know!