BioShock Infinite

BioShock Infinite

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Poochop Mar 27, 2013 @ 4:01pm
Bioshock Infinite Won't Launch
Hey guys, after lurking for about 2 days and trying many tests, I've come for help.

I've had it preloaded since Monday, pressed Play, and then it goes straight to "Bioshock Infinite Has stopped Working", and then closes, and then I'm prompted to choose between picking Play Bioshock infinite or Launch Benchmarking tool again and again until I press cancel.

Things I've tried - uninstalling and fresh installing newest beta drivers for my HD 7870 (factory overclocked 2GB). 13.3 drivers.

Restarted steam and computer

Deleted Steam appcache folder

Verified integrity of game files

Deleted Local game content and re-downloaded 15gb and re-installed the game

Turned Steam cloud off and also played in offline mode

I've tried just about everything and not sure what to do now.

Specs are
i5-2600k
Sapphire HD 78702GB Factory Overclocked (I've read in some places I should try to turn off overclocking - I'm not sure what to change it to, right now using MSi Afterburner, My core is 1050MHz and my Memory clock is 1250MHz, I tried turning it down a little and nothing happened.
Windows 7 Professional
16GB of Ram
550W PSU

I run everything else fine not sure what the problem is here.

Last edited by Poochop; Mar 27, 2013 @ 4:03pm
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Showing 1-15 of 33 comments
NRG_Barman Mar 27, 2013 @ 4:47pm 
I have the same problem, except that I don't have the "... has stopped working" message. I launch Bioshock from the library, and it starts loading. After a few seconds (ten or fifteen), the window with the play or run the benchmarks shows again, but nothing happens. I tried the same steps you wrote, but nothing happens.
Similar issues. It WILL run after 120310237 attempts, but its still.. Stupid.
Poochop Mar 27, 2013 @ 5:01pm 
Ahh really? I've tried at least 30 times, I guess i have 120310207 tries to go. :P It's really bugging me, I have no clue when I'll be able to play :(.It doesn't seem like a very HUGE problem that it's been addressed, nor have I seen any acknowledgement or incoming patch from 2K.
MacTombs Mar 27, 2013 @ 7:29pm 
I had this problem as well, and tried all the same possible fixes. But I finally got it to work ...

Ran msconfig

"Startup" TAB > clicked "Disable all"

"Services" TAB > clicked "Hide all Microsoft services" THEN "Disable all"

Clicked "Apply", then restarted the computer.

I suspect some services / background processes were conflicting with D3D (running "dxconfig" from the start menu would always crash -- you might want to test this).
ch1ps4hoy Mar 27, 2013 @ 7:47pm 
i have the same issue.. i dont know what to do, im considering to try MacTombs' method. Thing is.. idk what ms config is xD
ch1ps4hoy Mar 27, 2013 @ 7:52pm 
i think it has something to do with preloading the game.. because, so far, ive noticed that this has only happened to people who have pre loaded it. and, to add some more, i have two computers. i pre loaded it on this one (the one that wont launch the game) and i downloaded the game on my other computer when it was already released. i was able to play on that one, but i stopped bcs of ♥♥♥♥♥♥ graphics.. which is why i was so excited to play here.. idk, im gunna try to uninstall and reinstall the game. see how it works out
Poochop Mar 28, 2013 @ 2:29am 
Originally posted by High_Smoke ›Ḟ₲‹:
i think it has something to do with preloading the game.. because, so far, ive noticed that this has only happened to people who have pre loaded it. and, to add some more, i have two computers. i pre loaded it on this one (the one that wont launch the game) and i downloaded the game on my other computer when it was already released. i was able to play on that one, but i stopped bcs of ♥♥♥♥♥♥ graphics.. which is why i was so excited to play here.. idk, im gunna try to uninstall and reinstall the game. see how it works out

I'll try MacTomb's solution in a bit. I had it pre-loaded, then I uninstalled and redownloaded the whole thing today.

Msconfig, basically all you do is press windows key, type in msconfig and press enter. If you're not running Windows 7, hit start menu, click run, and type in msconfig.
Poochop Mar 28, 2013 @ 2:30am 
Originally posted by MacTombs:
I had this problem as well, and tried all the same possible fixes. But I finally got it to work ...

Ran msconfig

"Startup" TAB > clicked "Disable all"

"Services" TAB > clicked "Hide all Microsoft services" THEN "Disable all"

Clicked "Apply", then restarted the computer.

I suspect some services / background processes were conflicting with D3D (running "dxconfig" from the start menu would always crash -- you might want to test this).

Have you tried slowly adding service by service to see which was causing the problem? Or re-enabling all services and seeing if it is still broken?
Aural Mar 28, 2013 @ 2:50am 
Had the same problem.

Fixed it by rolling back 3D card drivers pretty far.

http://steamcommunity.com/app/8870/discussions/0/828934424225906697/
Aural Mar 28, 2013 @ 2:51am 
I also tried MacTombs fix but it didn't seem to fix the problem for me.

Weird.
NRG_Barman Mar 28, 2013 @ 3:16am 
Mac Tombs fix worked for me. Thank you very much.
Poochop Mar 28, 2013 @ 5:09am 
Originally posted by Bruce Willis:
Had the same problem.

Fixed it by rolling back 3D card drivers pretty far.

http://steamcommunity.com/app/8870/discussions/0/828934424225906697/

i had same problem... but not sure what to do as an amd user
Poochop Mar 28, 2013 @ 5:18am 
Well through launch options, I changed it to windowed mode, and now i just see the loading screen for a quick 2 seconds and the same crash.
Poochop Mar 28, 2013 @ 3:17pm 
Originally posted by ;828934724093733958:
Mac Tombs fix worked for me. Thank you very much.

MacTombs didn't work for me :(.
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Date Posted: Mar 27, 2013 @ 4:01pm
Posts: 33