Resident Evil 2

Resident Evil 2

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Romulus Jan 25, 2019 @ 9:09pm
Fatal Application Exit
So my game keeps crashing and I am getting this text that pops up. I don't know what to do. can anyone help
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Showing 1-15 of 25 comments
DilleyWilley Jan 25, 2019 @ 9:19pm 
No known fixes at the moment. :steamsad:
Hastorias Jan 25, 2019 @ 9:22pm 
Like this? https://imgur.com/a/jHa7KRH
Can`t wait to find a fix for it
DilleyWilley Jan 25, 2019 @ 9:27pm 
https://imgur.com/a/YIhjSv3
https://imgur.com/a/7tlWwXc
These are the two I have gotten so far.
Ruz Jan 25, 2019 @ 11:14pm 
I dont think theres been any official response on the matter, I cant find one anyways, but yes it seems a concurrent issue and several threads are talking about it. Effecting me too
Last edited by Ruz; Jan 25, 2019 @ 11:14pm
floaty Jan 26, 2019 @ 2:52am 
I underclocked my gpu and it fixed it.
Hastorias Jan 26, 2019 @ 8:40am 
Reporting back after I fixed my problem with error: 0x8007000e.

Check if the paging file size of your drives is big enough. I recommend changing it to auto if it's not already.
Here's how to check it: http://www.tomshardware.co.uk/faq/id-2864547/manage-virtual-memory-pagefile-windows.html

Hope that helps
Portochelo Jan 26, 2019 @ 9:00am 
Originally posted by -Philip Coast Philip-:
I underclocked my gpu and it fixed it.
How do you underclock your gpu?
Overseer Jan 26, 2019 @ 12:14pm 
Same problem:

re2.exe - Fatal Application Exit
---------------------------
F:\SteamLibrary\steamapps\common\RESIDENT EVIL 2 BIOHAZARD RE2\re2.exe "d:\\reengine\\reengine\\gitroot\\runtime\\modules\\render\\os\\renderdevicedx11.cpp" 4205 present failed. HRESULT=0x887a0006, The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.

Right after an off-screen zombie, right behind Leon, broke a boarded window.
Nevsky Jan 26, 2019 @ 1:26pm 
can't even start game(

C:\Steam\steamapps\common\RESIDENT EVIL 2 BIOHAZARD RE2\re2.exe
d:\\reengine\\reengine\\gitroot\\runtime\\modules\\render\\os\\ren derdevicedx11.cpp"5627.
createComputeshader failed
HRESULT=ox80070057

WINDOWS 7 64 BIT
intel i5 4670K 3.40 GHZ
DDR3 16 GB
GEFORCE GTX 1060 6GB
DRIVER VER: 417.71
floaty Jan 26, 2019 @ 4:34pm 
Originally posted by Munchies:
Originally posted by DilleyWilley:
Originally posted by Space Invader96:
Originally posted by gv_:
Originally posted by portilloster:
Originally posted by Overseer:
Originally posted by Hastorias:
Reporting back after I fixed my problem with error: 0x8007000e.

Check if the paging file size of your drives is big enough. I recommend changing it to auto if it's not already.
Here's how to check it: http://www.tomshardware.co.uk/faq/id-2864547/manage-virtual-memory-pagefile-windows.html

Hope that helps
Edit: Alright, that didn't work for me. The problems went away for a little bit, but not completely.

So far the only I've found that works is underclocking.

Originally posted by Nevsky:
can't even start game
You have Windows 7, check the Windows 7 fixes in the other threads.
Last edited by floaty; Jan 27, 2019 @ 1:21am
Nevsky Jan 27, 2019 @ 12:15pm 
-Philip Coast Philip-

Originally posted by -Philip Coast Philip-:
Originally posted by Munchies:
Originally posted by DilleyWilley:
Originally posted by Space Invader96:
Originally posted by gv_:
Originally posted by portilloster:
Originally posted by Overseer:
Originally posted by Hastorias:
Reporting back after I fixed my problem with error: 0x8007000e.

Check if the paging file size of your drives is big enough. I recommend changing it to auto if it's not already.
Here's how to check it: http://www.tomshardware.co.uk/faq/id-2864547/manage-virtual-memory-pagefile-windows.html

Hope that helps
Edit: Alright, that didn't work for me. The problems went away for a little bit, but not completely.

So far the only I've found that works is underclocking.

Originally posted by Nevsky:
can't even start game
You have Windows 7, check the Windows 7 fixes in the other threads.

C:\Steam\steamapps\common\RESIDENT EVIL 2 BIOHAZARD RE2\re2.exe
d:\\reengine\\reengine\\gitroot\\runtime\\modules\\render\\os\\ren derdevicedx11.cpp"5627.
createComputeshader failed
HRESULT=ox80070057

WINDOWS 7 64 BIT
intel i5 4670K 3.40 GHZ
DDR3 16 GB
GEFORCE GTX 1060 6GB
DRIVER VER: 417.71

Thanks for help.
so, fatal error was because of windows update .
when i try to install update my system says update already installed. uninstall it manually and install again! and it helped!!!
https://www.microsoft.com/en-US/download/details.aspx?id=36805


Last edited by Nevsky; Jan 27, 2019 @ 12:50pm
The Clickbait Jan 27, 2019 @ 12:34pm 
Originally posted by Hastorias:
Like this? https://imgur.com/a/jHa7KRH
Can`t wait to find a fix for it
You ran out of memory.
Overseer Jan 27, 2019 @ 3:12pm 
I have my pagefile set manually long before Remake. It also barely scratches the maximum. Windows reported a 17 GB system commit and around 7 GB of RAM usage right before the system commit went up to 23 GB when the game crashed. There is some issue. Some instant memory leak or something.
This all happened in exclusive fullscreen. However playing in Borderless seems to have no crashes so far. Where right now i am again at a system commit of about 17 GB.
RE2 seems to assign about 6 GB of private bytes when running with my settings. Maybe i can gather some more data. And in any case the manual pagefile setting was not the solution.

So if you play in exclusive fullscreen, try borderless.
DilleyWilley Jan 27, 2019 @ 3:30pm 
None of these fixes have worked for me. Underclocking the gpu seemed to allow me to play a little longer then 10-15 min, but the fatal application exit is still happening. I am getting tired of trying fixes and running the same part over and over only to find out it failed. If Capcom doesn't acknowledge this issue I'm just gonna throw the game into my backlog where it will live unfinished forever.

Edit- Underclocked my gpu a bit more then when I tried before and got 40 min in with no issue. Will confirm a longer play time when I get the chance.
Last edited by DilleyWilley; Jan 27, 2019 @ 4:36pm
HeckuvaSauce Jan 27, 2019 @ 5:53pm 
I spent probably 8 hours total trying to fix this. My game would crash with this fatal exception error in the title screen, options menu, in a cutscene, just anywhere. I could play a maximum of 1 or 2 minutes at best. I finally got it working by capping the frames to 60 and changing the refresh rate to 60 as well(this may not be necessary).
My game was running at 144+ frames and my aasumption is this made it unstable for my current hardware (i5 6600k @ 4.4 ghz 16gb ddr4 2666mhz ram and 1080ti with a 165hz overclocked display). My CPU was running at 100% with uncapped frames as well and now it manages to stay at 60 to 80% utilization. Good luck I hope this simple albeit fix manages to get you back in the game!
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