SCP: 5K (Alpha Testing)

SCP: 5K (Alpha Testing)

View Stats:
having tons of crashes
anyone know how to fix this? andy tips?
< >
Showing 1-7 of 7 comments
Goomes  [developer] Nov 13, 2024 @ 12:25pm 
Hello, have you attempted to verify your game files? And can you check that your GPU drivers are up-to-date? It's also worth trying to delete your AppData/Local/Pandemic folder as well, which will wipe any old configs that might be overwriting something.

If you could also describe your crashes that would be helpful (what you are doing in game to cause them, are you getting any errors and if so what do they say, etc.).
Originally posted by Goomes:
Hello, have you attempted to verify your game files? And can you check that your GPU drivers are up-to-date? It's also worth trying to delete your AppData/Local/Pandemic folder as well, which will wipe any old configs that might be overwriting something.

If you could also describe your crashes that would be helpful (what you are doing in game to cause them, are you getting any errors and if so what do they say, etc.).
i have the game on an HDD. but i think the most of the crashes are in the weapon loadout change? that does not annoy me so much as when it crashed 3 times in the middle of chapter 1 campaign. i had updated drivers at the time.
Goomes  [developer] Nov 13, 2024 @ 12:34pm 
Ok, please try the steps I suggested above. If you could also provide me with your full PC specs that would be helpful too.

Also, just to confirm, when you say you have the game on an HDD you mean it is on an older disc drive vs. an SSD or M.2?
Originally posted by Goomes:
Ok, please try the steps I suggested above. If you could also provide me with your full PC specs that would be helpful too.

Also, just to confirm, when you say you have the game on an HDD you mean it is on an older disc drive vs. an SSD or M.2?
Laptop i7-9570H cpu
16 gigs ram.
HDD ST10000Lm049-2gh172 1 terabyte. Game is on the HDD
Main OS is on an SSD.
GTX Geforce RTX 2070(Downscaled Desktop version)
Last edited by [TPPL] King Leonidas; Nov 13, 2024 @ 12:38pm
Goomes  [developer] Nov 13, 2024 @ 12:47pm 
Gotcha, yeah that could possibly be the culprit—it is definitely recommended to have the game on at least an SSD if you are able.

Please try the steps I listed though. You might want to also make sure that the game is using your dedicated GPU vs integrated graphics just in case.
Superposition Nov 14, 2024 @ 7:30am 
Suggesting that having the game on an SSD is a solution to stability issues is a cop-out. It has nothing to do with crashes. Triple-A games have been running on HDDs for years without major stability problems. You’re going to throw out a generic Tier 1 recommendation like this when reviews are full of reports about constant crashing? Really?

If the issue were related to slower load times, stuttering, or texture pop-in, then sure, SSDs would improve things because they offer faster read speeds. But when it comes to actual game crashes, the problem lies somewhere else, likely with the game itself, system RAM, GPU, outdated drivers, or conflicts between software. An SSD won’t fix any of those things. It's not a one-size-fits-all fix for stability problems.

OP just because this guy has a "Developer" tag doesn't make him anything better then a Service Desk Tier 1 Agent or a Geek Squad Best Buy guy saying to nuke the Hard Drive to get a virus off.

You can try the following as I have this list of things I do with Indie games myself:

Update Your Drivers
Ensure your GPU, sound, and motherboard drivers are up to date.

Reinstall the Game
Uninstall and then reinstall the game to ensure there are no corrupted files.

Try Windowed Mode
Switch to windowed mode instead of fullscreen to check if it impacts stability.

Adjust In-Game Advanced Settings
Lower graphics settings in the game’s advanced options to reduce system load.

Use Launch Options
Add -dx11 or -d3d11 to the game’s launch options to force DirectX 11.

Verify Game File Integrity
Use your game client (Steam, Epic, etc.) to check and repair missing or corrupted files.

Disable Steam, Discord, and Nvidia Overlays
Turn off any in-game overlays, as they can cause performance issues.

Limit FPS to 60
Set a frame rate cap to reduce system strain and improve stability.

Turn Off Windows Game Mode
Disable Game Mode in Windows, as it can cause conflicts with some games.

Disable DWM Enhancements
Turn off Desktop Window Manager (DWM) enhancements to avoid graphical issues.

Turn Off Hardware Acceleration
Disable hardware acceleration in applications like browsers, Discord, or Steam—this is often the root cause of instability.

If you don't know how to do these, ask ChatGPT, and if possible ask an IT savvy friend so you dont mess anything up.
Last edited by Superposition; Nov 14, 2024 @ 7:31am
Goomes  [developer] Nov 14, 2024 @ 9:38am 
Originally posted by <yB3r:
Suggesting that having the game on an SSD is a solution to stability issues is a cop-out. It has nothing to do with crashes. Triple-A games have been running on HDDs for years without major stability problems. You’re going to throw out a generic Tier 1 recommendation like this when reviews are full of reports about constant crashing? Really?

If the issue were related to slower load times, stuttering, or texture pop-in, then sure, SSDs would improve things because they offer faster read speeds. But when it comes to actual game crashes, the problem lies somewhere else, likely with the game itself, system RAM, GPU, outdated drivers, or conflicts between software. An SSD won’t fix any of those things. It's not a one-size-fits-all fix for stability problems.

OP just because this guy has a "Developer" tag doesn't make him anything better then a Service Desk Tier 1 Agent or a Geek Squad Best Buy guy saying to nuke the Hard Drive to get a virus off.

You can try the following as I have this list of things I do with Indie games myself:

Update Your Drivers
Ensure your GPU, sound, and motherboard drivers are up to date.

Reinstall the Game
Uninstall and then reinstall the game to ensure there are no corrupted files.

Try Windowed Mode
Switch to windowed mode instead of fullscreen to check if it impacts stability.

Adjust In-Game Advanced Settings
Lower graphics settings in the game’s advanced options to reduce system load.

Use Launch Options
Add -dx11 or -d3d11 to the game’s launch options to force DirectX 11.

Verify Game File Integrity
Use your game client (Steam, Epic, etc.) to check and repair missing or corrupted files.

Disable Steam, Discord, and Nvidia Overlays
Turn off any in-game overlays, as they can cause performance issues.

Limit FPS to 60
Set a frame rate cap to reduce system strain and improve stability.

Turn Off Windows Game Mode
Disable Game Mode in Windows, as it can cause conflicts with some games.

Disable DWM Enhancements
Turn off Desktop Window Manager (DWM) enhancements to avoid graphical issues.

Turn Off Hardware Acceleration
Disable hardware acceleration in applications like browsers, Discord, or Steam—this is often the root cause of instability.

If you don't know how to do these, ask ChatGPT, and if possible ask an IT savvy friend so you dont mess anything up.
It was just a suggestion, and not the only one that I provided. I made several other recommendations based on successfully helping other players in the community fix that I received no response from him on (a number of which are even directly in your own list).

I also did not identify the HDD as the main cause for his crashes nor am I trying to use it as a "cop-out". I simply noted that it would be better for the game to be on an SSD (which it would) and that it could possibly present scenarios in which it could happen and/or create instability issues. Just because it and other games can run on an HDD doesn't mean it's not possible or that it wouldn't impact stability, but again it was merely a suggestion.

I appreciate your post and desire to help him, but your hostility towards me is completely unnecessary and unwarranted here.
< >
Showing 1-7 of 7 comments
Per page: 1530 50

Date Posted: Nov 13, 2024 @ 12:21pm
Posts: 7