Control Ultimate Edition

Control Ultimate Edition

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chetungwan Nov 16, 2020 @ 12:11pm
Error Device Removed
I've seen lots of people complain about this, so I'm tossing in my own complaint in case it helps. I haven't been able to get past the opening narration with this error. Within 30 seconds, a window pops up saying "Device removed".
I've seen lots of people recommend not overclocking, but I have no idea what that is and can pretty much promise that I'm not doing it. I've tried every fix that I've seen recommended, and none of them have helped. I've submitted a ticket, and if they get back to me, I'll update this saying so. If they don't get back to me in a few weeks (is that reasonable?), I'm just gonna request a refund. I'm nowhere near a serious gamer, and I'm not gonna blow $40 buck on the faint dream of maybe playing this game at some point.
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Showing 1-15 of 21 comments
Turuk Makto Nov 17, 2020 @ 4:24pm 
Either update GPU drivers.
Or uninstall/reinstall graphics adapter.
Or a registry hack: https://thegeekpage.com/dxgi-error-device-removed/

If an older driver is interfering then you might need a clean install (can be ticked e.g. with a manual NV-driver install).

Or you could delete all GPU drivers with display driver uninstaller first: https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Amd has a driver uninstall utility as well: https://www.amd.com/en/support/kb/faq/gpu-601

If the problem persists then try verifying the game files.
Last edited by Turuk Makto; Nov 17, 2020 @ 4:43pm
Padre Jan 3, 2021 @ 5:02pm 
I'm having this problem as well... nothing solves it, the game is broken.
Seamus Jan 3, 2021 @ 5:51pm 
That's not the game being broken.

Fred is correct, it's a driver issue.
Turuk Makto Jan 4, 2021 @ 12:23am 
Some reported they have been starting the game through Steam big picture and not doing that has solved theyr problem.

It also got reported that the Gforce Experience overlay caused that error for some and disabling it fixed it for them.

Others got it to run without problems after setting optimal settings for the game in Gforce Experience.

As to this reddit post: https://www.reddit.com/r/controlgame/comments/ee0d4w/pc_help_regular_crashing_with_device_removed_error/

Some more possible solutions here: https://appuals.com/fix-dxgi_error_device_removed/
Last edited by Turuk Makto; Jan 4, 2021 @ 12:32am
chetungwan Jan 8, 2021 @ 11:11am 
Originally posted by Seamus:
That's not the game being broken.

Fred is correct, it's a driver issue.

Actually, I've done all of these things and nothing has helped. It is indeed the game being broken if the only help I've found is from players, and not even that helps. My help ticket was dismissed as "not something they're going to fix", with no elaboration, and they made sure to take long enough responding that Steam will no longer refund my purchase.
This is in fact the game's fault.
Turuk Makto Jan 8, 2021 @ 1:46pm 
Originally posted by chetungwan:
This is in fact the game's fault.
If it would be the games fault then everyone would have your problem which is not the case.

Overclocked hardware can cause that error too, even if factory oc'd.
Last edited by Turuk Makto; Jan 8, 2021 @ 1:48pm
EbonHawk Jan 10, 2021 @ 7:02am 
Originally posted by chetungwan:
I've seen lots of people recommend not overclocking, but I have no idea what that is and can pretty much promise that I'm not doing it.
As Fred pointed out, it could be a factory setting. What specific card do you have?
chetungwan Jan 14, 2021 @ 5:32pm 
Originally posted by EbonHawk:
What specific card do you have?

Intel(R) UHD Graphics 620.

And you guys have a weird definition of fault. If someone sold me a game that doesn't work, won't address this at all, and in fact makes sure to manipulate me so that I can't return it. Well. I'd call that person at fault.
Seamus Jan 14, 2021 @ 9:24pm 
♥♥♥♥ I hope you just don't know how to find the dedicated gpu in your laptop...

Otherwise, you're trying to run the game on an integrated gpu that's less than 1/6th the power of the minimum requirements and acting like it's the game's fault it won't work.

https://www.videocardbenchmark.net/compare/Intel-UHD-Graphics-620-vs-GeForce-GTX-780-vs-Radeon-R9-280X/3805vs2525vs3466
Seamus Jan 14, 2021 @ 9:27pm 
Christ... AT BEST you're on a 8650U. Low power chips are not suited to intensive games.
Turuk Makto Jan 15, 2021 @ 3:50am 
Originally posted by chetungwan:
Intel(R) UHD Graphics 620. Well. I'd call that person at fault.
Thats a laugh, claiming the game is at fault but trying to run a highend game on a lowend integrated GPU on a most likely crappy laptop thats not good enough for anything but games from 10 years ago or browser games.

You should not be allowed to return the game on the fact alone that you are not able to read the minimum requirements of a game before buying it but are trying to blame the game for not running afterwards.
Last edited by Turuk Makto; Jan 15, 2021 @ 3:56am
chetungwan Jan 21, 2021 @ 12:50pm 
Ya'll /are/ ♥♥♥♥♥♥♥♥, but thank you for telling me what the problem is, at least. More than what the gamemakers did. I still have no idea how to find out how powerful any of these chips are, but at least I'm getting from your incredibly aggressive comments that this one is on the low end.
Turuk Makto Jan 21, 2021 @ 5:10pm 
Originally posted by chetungwan:
More than what the gamemakers did.

They gave minimum requirements for hardware which can most likely be found in every game test and on theyr homepage.

Also the hardware requirement is always mentioned in every game client, be it Steam, GoG, Epic etc. You just have to use your mouse weel to scroll down on the game page.

You have the whole internet at your disposal to find out how powerful your hardware really is. Just punch in your hardware or your notebook name and type into the search box and add the word "review".

Usually one should do that before buying hardware to avoid those kinds of problems.

Most notebooks with no dedicated GPU are not very useful for gaming besides casual and older games. That also goes for PC's hat use integrated GPU's, at least if it is an Intel GPU.
Last edited by Turuk Makto; Jan 21, 2021 @ 5:21pm
Originally posted by Seamus:
Christ... AT BEST you're on a 8650U. Low power chips are not suited to intensive games.
i had it running on a 770, but my 2080ti wont load it up, so your chatting out of your arse
Last edited by TeknoJoe23 (Twitch); Apr 17, 2023 @ 8:24pm
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Date Posted: Nov 16, 2020 @ 12:11pm
Posts: 21