No patients?!

[mtyren]

Hello everyone. I suddenly experience that there are no patients for several days. Are there any others who experience it? I have had a regular clinic with about 30-40 patients a day, but from one day to the other they stop coming. There are no "warning strings" or other deficiencies that the game may indicate. What am I doing wrong?

[Cas]

If they stop completely and you haven’t changed anything that definitely sounds like a bug - probably best to send your save file over to developers and post a bug report.

If nothing changes about your staffing and rooms then there’s no reason for patients to completely stop coming.

[Oceansize]

Are they walking down the street but not coming in? Or are there not even any people on the street? If there aren't people on the street, it's probably a bug. If they're on the street but not coming in, then for some reason they don't think you're open for business.

First step is to make sure the game still thinks your Clinic is actually open, so go into Management mode, select Emergency, and then look at the requirements on the left side of the screen. Are you seeing all green check marks or is there perhaps something missing now that wasn't missing before?

Second step is to confirm the insurance companies are still sending you patients. It's very unlikely but still possible that you clicked on a button in the Insurance Company window that caused selected insurance companies to stop sending you patients. It's a long shot but worth a look.