Lounge and gift shop issues

[Cerrydd]

I've run into a few problems with the gift shop and lounges. My hospital was running fine and the general surgery department had a lounge where patients could meet their visitors. The gift shop had a critical workload (I already saw another thread about the problem of having a second vendor not working) so nothing weird going on. I then started getting notifications that the lounge was full. I added a second, smaller lounge with pretty windows and stuff, but no one was using it. The game kept telling me the lounge was full, but the chairs in the second lounge were empty. When looking at the lounges in build mode, it shows the visitor seats in the lounge that works are in use (coloured green) while the other ones are not. Are we only allowed one lounge per department or is this a bug?

Then, I saw that my gift shop, which was being flooded with visitors in the past couple of days, had no customers at all. Workload was none. Removing the second lounge didn't help. Reloading a save didn't work. Restarting the game altogether did fix it, but I can't imagine we're supposed to restart the game after every single day. Anyone else run into this issue? Also, gift shop vendors spend 90% of their work day filling their needs it seems.

I also noticed visitors for HDU patients occupying visitor booths even though HDU patients are immobile and they'll eventually visit the patients at the beds, but I don't like them wasting a spot in the lounge. They should just wait in the waiting room until the patient is done with their examinations or, you know, just sit in the chairs I placed conveniently next to the beds. XD

[Cerrydd]

Started a new hospital and I'm running into the same issue with the gift shops. First they're running fine, and then they stop getting any traffic at all. Either the visitors are suddenly all cheapskates who don't want to spend money on the patient they're visiting or something is wrong with either my hospital or the game.

I was wrong previously, I don't need to restart the entire game, just reload a save. But it's getting tiresome saving and loading after each day. GIMME MY MONEY YOU DARNED VISITORS XD

[roman.oxymoron]

Hi, more lounges at one department might not work because of bug (we'll take a look). Visitors for HDU needs to wait somewhere until the patient is ready for visit, that's why they're staying there.
About the gift shop, may I ask for the save file where this issue actually happens? ... we have no such a report so we would like to take a look, what might be a bug.

https://projecthospital.forumotion.com/f21-bug-reports

Thanks for your help and sorry for inconvenience.

[Cerrydd]

For whoever is interested: I've posted a bug report on the forums about the gift shop and the bug has been found (it apparently happened to some pharmacies as well). It should be fixed in the next patch :)

Thanks for the quick response devs!

[realIK17]

Originally posted by Cerrydd:

For whoever is interested: I've posted a bug report on the forums about the gift shop and the bug has been found (it apparently happened to some pharmacies as well). It should be fixed in the next patch :)

Thanks for the quick response devs!

Hi Cerrydd,

Have they fixed the bug? I have the latest version. No matter how many pharmacies and gift shops I add, they are all critical during the day time. Thx.

Best regards,
Steve

[jirka_oxymoron]

Hi Steve, since May we have applied some additional rules guiding the pharmacy and gift shop employees. Their behavior should be considerably improved and they should be handling their workload better. Would you please upload the save file a to our forum [projecthospital.forumotion.com] or send us by any other means so we may look at your hospital?

Save file location:
- Win: C:\Users\USERNAME\AppData\LocalLow\Oxymoron Games\Project Hospital\maps
- Linux: /home/USERNAME/.config/unity3d/Oxymoron Games/Project Hospital/maps/
- Mac: /Users/USERNAME/Library/Application Support/unity.Oxymoron Games.Project Hospital/map

[Alphakuh]

Same with the pharmacy

[Stanley Peterson Lau]

I have the same problem that visitor don't purchase gift in gift shop.