How do queue machines work?

[mrjvoorhees]

I'm sick of my doctors coming out of their rooms to collect patients, so I've been experimenting with queue machines (which I only realised could be used to automatically send patients to rooms by accident after looking again at Tutorial 1).

I recreated the setup from the tutorial - queue machines adjacent to room doors, with info screens above them, but it just seems very hit and miss. I wish there was an explanation in the tooltips of how to use these properly.

Also, can anyone explain why the queue machine in the attached screenshot is blue? The other two are fine, but this one doesn't work for some reason, even though it's in exactly the same position as the others.

https://steamcommunity.com/sharedfiles/filedetails/?id=1554789730

[mrjvoorhees]

Ahh - just realised they're blue because I haven't placed them in either a waiting room or corridor. Makes sense now.

Still, would be good to understand the full mechanics of these items. Do they have to be placed right next to the doors? Why do they sometimes not seem to work? What's the interplay between these items and reception?

Loving this game but still quite a few little ♥♥♥♥♥♥♥ like this that you're left to discover through intuition and trial and error - which I'm not averse to, but sometimes the solution isn't very obvious.

[Kotli]

I am pretty sure it ment to model the queue ticket system. That is queue machine gives a ticket with you place in the queue and the screen tell them once they are called and what room to go to.
IE ticket 10 to room 5.

In game you want 1 machine and screen per waiting room (you can add more but it has no effect).

[Blarla]

The ticket machine is blue because it MUST be paired with the info TV. It doesn't work alone. Blue means it is reliant on another item to function correctly.

[mrjvoorhees]

Originally posted by Blarla:

The ticket machine is blue because it MUST be paired with the info TV. It doesn't work alone. Blue means it is reliant on another item to function correctly.

Thanks, I knew that - in the screenshot you'll see my machine was paired with an info screen; the reason it was blue was because it wasn't placed in a waiting room or corridor.

Kotli's made me realise something, though - that you only need one machine/screen combo per waiting room. I'd thought you needed one for each room. So thanks to him/her for that tip!

[ingvar-spb]

Doesn't work at all at my hospital. Tried everything. May be some minor mistake in building (Like a hole in walls) and everything stucks. No message what is wrong . Those bugs are anoying

[dorianmode]

Not a bug if you're not setting them up correctly - one of each inside the waiting room - not highlighted in blue or orange in build mode, patients have access to the ticket machine and then you're done.

[Tchey]

I didn't encounter any game breaking bugs so far, only a few minor path issues.

As for the tickets, if you don't have one, the doctor has to get outside and call the next patient in line, then enter its room and wait for the patient. So, it's faster with a ticket because the doctor doesn't need to move, and patients just come by themselves.

[Horst Marines]

But not all patients take a ticket?

[DirkDiggler]

I have found that the ticket machine worked perfectly, but then I added some more doctors rooms and those rooms weren't serviced by the machines. Seems like I probably need to delete the machine and TV and buy them both again to get those new rooms to be covered. Will try this shortly.

[dorianmode]

The waiting room will only serve doctor's offices from the same department. Which were the ones you added?