Resource Loading, forever!

[TwilightSparkle]

I'm stuck on the character selection screen. Normally its really just a black screen with the little spinning icon that says Resource Loading if you hover over it. Pressing the cross to exit gives the confirmation exit prompt, and the selection screen loads up.
And then it proceeds to stay stuck like so,

[CCP Help]

Hi there,

We would really like to help you fix this issue. Could you please file a support ticket via our help center [support.eveonline.com] or by sending an e-mail to [e-mail] so that we can look into this further?

CCP Customer Support

[TwilightSparkle]

引用自 CCP Help：

Hi there,

We would really like to help you fix this issue. Could you please file a support ticket via our help center [support.eveonline.com] or by sending an e-mail to [e-mail] so that we can look into this further?

CCP Customer Support

I have discovered the unusual reason why it did not load.

It refused to load before the game was completely downloaded (to the point where the client was no longer downloading anything).

Not sure whether or not others are experiencing it like this.
If it is an issue present with others as well, I'd advise revising the client allowing the player to click the player button so early during the download.

Thanks anyway

[CCP Help]

引用自 Shadow：

引用自 CCP Help：

Hi there,

We would really like to help you fix this issue. Could you please file a support ticket via our help center [support.eveonline.com] or by sending an e-mail to [e-mail] so that we can look into this further?

CCP Customer Support

I have discovered the unusual reason why it did not load.

It refused to load before the game was completely downloaded (to the point where the client was no longer downloading anything).

Not sure whether or not others are experiencing it like this.
If it is an issue present with others as well, I'd advise revising the client allowing the player to click the player button so early during the download.

Thanks anyway

This particular symptom can be a result of a variety of issues, which is why it's generally best to file a ticket so we can investigate this with some detailed logs. We're however glad to hear that this was resolved for you and you can access the game again.