Computer crashing when playing

[supaman8472]

So I have been playing Subnautica: Below Zero for a while now, and did not have any issues. However, last night my computer was crashing everytime I would go into the game. I would not crash right away either maybe 5 minutes of playing. I do think my computer is strong enough for the game, and like was mentioned it only happened recently. The only other thing is that I was in the magnetite veins location. Could it be due to the location in the game? Thanks for the help in advance.

[Astron0]

In the future you should probably describe the crash more (what happens? is it a BSOD? include game logs or computer logs if possible) as well as listing the specifications of your PC. No one can help with this little level of detail.

Subnautica BZ crash logs: inside Unknown Worlds folder in %temp%.
Computer crash logs: Might be able to find these with a program called WhoCrashed.

[supaman8472]

So my computer specs are:
Specs:
CPU: AMD Ryzen 7 3700X 8-Core Processor
GPU: NVIDIA GeForce RTX 3080
OS: Windows 10
RAM: G-Skill DDR4 - 3200 MHz, 8GB x 4

The computer just crashes and completely shuts down. It does boot back up, and does the same thing in the same area of the game. It does not do it in other areas. I can play the game as long as I do not go to that area. I believe it is called the Arctic Spires biome. It crashes when I am below in the water or on the island above.
I was not able to get any crash logs. If you can explain it to me better how to get them then I should be able to get them to you. Sorry for the in convenience.

If you want more information please let me know.

[Arc]

Spontaneous reboots and shutdowns are always caused by hardware system or driver malfunction, in case of shutdowns/reboots it's usually overheating or power supply related.

[supaman8472]

Arc eredeti hozzászólása:

Spontaneous reboots and shutdowns are always caused by hardware system or driver malfunction, in case of shutdowns/reboots it's usually overheating or power supply related.

So even if it is in the same area? Also, it does not crash in other places.

[Arc]

In a specific area, the game may simply stress the HW in a particular way such that it triggers an instability already present elsewhere in the system.

[supaman8472]

Ok what is the best way to find out what is the problem then?

[Arc]

supaman8472 eredeti hozzászólása:

Ok what is the best way to find out what is the problem then?

Ideally test components selectively, for example Furmark or 3D mark for the GPU, Prime95, memtest86 for memory test, then combination to stress the system as a whle and so on.

Keep in mind that different games/apps stress different parts as well as different function calls.
If it is some compatibility issue or a driver induced reboot, it'll be harder to pinpoint.

[TheTool]

Power supply ratings?

[supaman8472]

TheTool eredeti hozzászólása:

Power supply ratings?

My PSU is a EVGA 750 GA Supernova
It is rated @ 750 Watts Gold, 80 plus gold

[supaman8472]

Ran a program called Video Card Stability Test. For about 20 mins. The video card stayed around 65 C, and the range was 64 C to 66 C. The CPU during this test was similar it stayed around 60 C, and the range was from 60 C to 66 C. It never crashed the computer and never stayed at the high temps very long. It was more like just peeks.

[supaman8472]

So also just ran the Prime 95, and here are the results I got:

[Fri Jul 16 16:14:44 2021]
Self-test 384K passed!
Self-test 384K passed!
Self-test 384K passed!
Self-test 384K passed!
Self-test 384K passed!
Self-test 384K passed!
Self-test 384K passed!
Self-test 384K passed!
Self-test 384K passed!
Self-test 384K passed!
Self-test 384K passed!
Self-test 384K passed!
Self-test 384K passed!
Self-test 384K passed!
Self-test 384K passed!
Self-test 384K passed!
[Fri Jul 16 16:21:06 2021]
Self-test 4K passed!
Self-test 4K passed!
Self-test 4K passed!
Self-test 4K passed!
Self-test 4K passed!
Self-test 4K passed!
Self-test 4K passed!
Self-test 4K passed!
Self-test 4K passed!
Self-test 4K passed!
Self-test 4K passed!
Self-test 4K passed!
Self-test 4K passed!
Self-test 4K passed!
Self-test 4K passed!
[Fri Jul 16 16:26:20 2021]
Self-test 4K passed!
Self-test 400K passed!
Self-test 400K passed!
Self-test 400K passed!
Self-test 400K passed!
Self-test 400K passed!
Self-test 400K passed!
Self-test 400K passed!
Self-test 400K passed!



Not sure how it is suppose to run but ran it for 20 mins also CPU temps stayed around 86 C, the range was around 80 C to 96 C. However, just like mentioned before it was only peeks and did not stay to long there. Also no crashing.

[Arondil]

Is your system overclocked?

[supaman8472]

angisilexpen eredeti hozzászólása:

Is your system overclocked?

No, I never overclocked the system. All hardware should be running on stock specs.

[supaman8472]

This should be the screenshot of the information before the crash. I was running it just to see the temps and does not seem to be overheating. Also if you want the clip just let me know how to post it.

https://steamcommunity.com/sharedfiles/filedetails/?id=2550143817