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Xbox One controller
What OS?
Yeah, that might be a Windows 10 issue.
Funny because I'm playing with Windows 7, which isn't even officially supported by this game, yet game pad works. But Windows 10 IS officially supported and game pad isn't working for you.
EDIT: Restarting my PC fixed this for me
It's nothing to do with Win 10, I'm playing on Win 10 with sn Xbox One controller fine.
Same here. Xbox One Elite in my case.
I would suspect OP is having an issue with a background process hogging the gamepad.