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DYSMANTLE > General Discussions > Topic Details
Ag2S Nov 16, 2021 @ 4:32am
Unable to launch game on mac
mbp 14' 2021 m1, the download was completed in a flash and the launch failed
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Showing 1-15 of 18 comments
temper  [developer] Nov 16, 2021 @ 4:40am 
Which macOS version are you running? We've tested this on both M1 Mac and Intel based one, so it SHOULD work. Are you sure it's not Gatekeeper preventing the launch? The build is signed with our developer id, but we haven't notarized the build yet.
#1
David Nov 16, 2021 @ 5:03am 
I have the same issue on both iMac Pro (intel) and MacBook Pro (M1 Pro) - when I look, there are no files downloaded. The action button went from Install to Play instantly with no download of files occurring.
#2
temper  [developer] Nov 16, 2021 @ 5:14am 
It seems there was a depot missing from a package! Can you please try again now?
#3
44sunsets Nov 16, 2021 @ 5:14am 
Can confirm, I'm in the same situation as David, the game didn't install for some reason despite reporting that it's installed.

"Size of local files: 0 bytes".

I'm on a 14" M1 Max MBP, running macOS Monterey 12.0.1.
Last edited by 44sunsets; Nov 16, 2021 @ 5:15am
#4
Ag2S Nov 16, 2021 @ 5:14am 
macOS Monterey
Version 12.0 (21A344)
MacBook Pro (14-inch, 2021)
Chip Apple M1 Pro
Memory 16 GB

When launch game, an alert dialog pops up:
An error occurred while updating DYSMANTLE (missing executable)
/Users/Admin/Library/Application Support/Steam/steamapps/common/DYSMANTLE/DYSMANTLE.app

Looks like nothing has downloaded, the DYSMANTLE folder is empty.
#5
knotto  [developer] Nov 16, 2021 @ 5:15am 
We're trying a fix here. Stay tuned. Reporting soon.
#6
Ag2S Nov 16, 2021 @ 5:15am 
Originally posted by temper:
It seems there was a depot missing from a package! Can you please try again now?
Uninstall and install, same issue.
#7
Ag2S Nov 16, 2021 @ 5:17am 
Originally posted by knotto:
We're trying a fix here. Stay tuned. Reporting soon.
Okay, waiting for your good news.
Last edited by Ag2S; Nov 16, 2021 @ 5:17am
#8
Ag2S Nov 16, 2021 @ 5:24am 
Received a 700M+ update.
#9
temper  [developer] Nov 16, 2021 @ 5:25am 
Originally posted by Ag2S:
Received a 700M+ update.

Exciting times!
#10
Darkness Nov 16, 2021 @ 5:27am 
Looks like the mac depot wasn't tied to the package of those who bought the game, just from key activations.

https://steamdb.info/depot/846772/history/
Last edited by Darkness; Nov 16, 2021 @ 5:28am
#11
Ag2S Nov 16, 2021 @ 5:28am 
Originally posted by temper:
Originally posted by Ag2S:
Received a 700M+ update.

Exciting times!
It works, thank you!
#12
knotto  [developer] Nov 16, 2021 @ 5:31am 
If it works for some, others might need to restart Steam or even the whole system between uninstall/install to make sure all caches are cleared and Steam downloads the correct stuff.

I just tried the game on a 2012 Macbook Pro and had to let go of "some" graphical details to make it playable. However, I could play it still :)
Last edited by knotto; Nov 16, 2021 @ 5:33am
#13
temper  [developer] Nov 16, 2021 @ 5:33am 
Thank you very much for bringing this to our attention! And apologies for not testing this better.

So the download should be working properly now. However, there's still the one audio issue which may cause random crashes (once in a few hours on M1 Macs), but we'll get that one fixed too later this week.
#14
44sunsets Nov 16, 2021 @ 5:42am 
Uninstalled and reinstalled the game and it downloaded correctly this time, and launched fine. Thank you for fixing this so quickly :)
#15
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DYSMANTLE > General Discussions > Topic Details
Date Posted: Nov 16, 2021 @ 4:32am
Posts: 18

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