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how can i verify if i got suspended or not? devs dont seem to answer in the discord server nor email
They don't care, so it is useless to contact them. Even they reply, still useless.
What you can do now:
1. Go to another server and try to create a new character, and see if you got suspended again. Then that can be sure some programme is not welcome by the anti-cheat system. So you may not be able to play this game.
2. Quit this game directly.
Additing to that I cannot proceed with support ticket becuase looks like I do not have any characters...