Steven Universe: Save the Light

Steven Universe: Save the Light

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staredcraft Aug 13, 2018 @ 8:57am
FINALLY Out...But have an issue
I insta-bought this the moment it came out! I've been waiting for ages for this to come to PC! There's just one issue I have to point out. After starting the game, going through the intro, getting the Backpack then heading out the door...it's stuck in a VERY long loading screen! It's gone on and on and on. Is the loading time supposed to be this long? I hope it's not that frequent.
Last edited by staredcraft; Aug 13, 2018 @ 9:06am
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Showing 1-15 of 15 comments
Finite Reflection  [developer] Aug 13, 2018 @ 9:06am 
It shouldn't be. We have noticed that on occasion a level will take a little bit to load the first time, and then it will load faster every time after that. That's what we've seen at least.
staredcraft Aug 13, 2018 @ 9:23am 
Originally posted by Finite Reflection:
It shouldn't be. We have noticed that on occasion a level will take a little bit to load the first time, and then it will load faster every time after that. That's what we've seen at least.
Maybe it's my Laptop but it's been stuck on the loading screen for nearly 15 minutes. I'll try it on my computer later today but yeah that's the issue I'm having so far
chris_mingus Aug 13, 2018 @ 9:32am 
I'm having a suspiciously similar bug, except mine crashes altogether when I try to leave the house.
staredcraft Aug 13, 2018 @ 9:50am 
Yeah it went over 30 minutes before I exited off, like I said I'll try it on my computer when I get a chance but if it's similar to Chris's issue, might be worth looking into and do a quick patch
Finite Reflection  [developer] Aug 13, 2018 @ 9:57am 
We have never seen this issue throughout our testing, but maybe we can get some more info from you to track down this strange bug.

Could you post your laptop specs? Also, when the game was loading, was there ever a time when you heard music come in or anything to indicate that the game was actually loaded in the background, but it was just the loading screen didn't go away for some reason?

Thanks!
staredcraft Aug 13, 2018 @ 10:03am 
Well it just stays on the loading screen...but I realized the issue. My Laptop is JUST at the minimum for Ram needed (8 Gig technically 7.88) So that's probably the issue

but here's the rest of my specs

Processor: Intel(R) Core(TM) i5-5300U CPU @ 2.39GHz 2.29 GHz
Installed Memory (RAM): 8.00 GB (7.88 Usable)
System Type: 64-bit Operating System, x64-based processor
Zantagor Aug 13, 2018 @ 4:36pm 
Originally posted by staredcraft:
Well it just stays on the loading screen...but I realized the issue. My Laptop is JUST at the minimum for Ram needed (8 Gig technically 7.88) So that's probably the issue

but here's the rest of my specs

Processor: Intel(R) Core(TM) i5-5300U CPU @ 2.39GHz 2.29 GHz
Installed Memory (RAM): 8.00 GB (7.88 Usable)
System Type: 64-bit Operating System, x64-based processor
it could also be your onboard GPU.... if you have a dedicated one, you should make sure that the game's actually using it. It's a very common problem on laptop that games will by default use the onboard GPU instead of the dedicated one.
Skaijo Aug 13, 2018 @ 4:51pm 
Originally posted by staredcraft:
Well it just stays on the loading screen...but I realized the issue. My Laptop is JUST at the minimum for Ram needed (8 Gig technically 7.88) So that's probably the issue

but here's the rest of my specs

Processor: Intel(R) Core(TM) i5-5300U CPU @ 2.39GHz 2.29 GHz
Installed Memory (RAM): 8.00 GB (7.88 Usable)
System Type: 64-bit Operating System, x64-based processor

The problem that you're describing is indicative of low RAM. Console RAM is used up a lot more haphazardly too--so it could be lack of optimization for the PC port.
Finite Reflection  [developer] Aug 13, 2018 @ 5:26pm 
We're currently doing another optimization pass to see what else could be done to improve the game's performance and hopefully fix this issue.
HiMaN Aug 14, 2018 @ 6:45am 
I have the same issue/// and on a laptop too///
Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz 2.20 GHz
Installed Memory (RAM): 8.00 GB
System Type: 64-bit Operating System, x64-based processor
Finite Reflection  [developer] Aug 14, 2018 @ 6:53am 
Seems like everyone who has been affected has around the same specs, so that's helpful in narrowing it down.

Please stay tuned for more updates coming (hopefully) soon.
Finite Reflection  [developer] Aug 14, 2018 @ 10:49am 
Please see this announcement, and let us know if it helps you: https://steamcommunity.com/games/821890/announcements/detail/1710691920364441861
HiMaN Aug 14, 2018 @ 2:19pm 
Okey this beta thing works only untill forest.......which i cant enter....
DommyMothy Aug 14, 2018 @ 2:43pm 
I'm also having the same issue. Leaving the house for the first time gets me stuck in an infinite loading screen. :( I'll try the beta mode.
Finite Reflection  [developer] Aug 14, 2018 @ 8:56pm 
Originally posted by Hi MaN:
Okey this beta thing works only untill forest.......which i cant enter....
We will continue with more optimizations. Hopefully we can get you in there.
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