Out of sync error within 2 min of playing a multiplayer match.

[nmorgan89]

I have been trying to play with friends and every time we start a match we can get maybe 2 minutes into the game and we get the "The game has stopped because it has encountered an error and gone out of sync...". It happens if any of us try to host it. Doesn't matter who. I have seen a couple fixes online and tried but nothing has worked. Any help would really be appreciated, its making the game unplayable. Thanks!

[tyty420lil]

i am also experiencing this issue. have you managed to figure out the issue?

[FE_ag]

Hi nmorgan89,

Thank you for reporting this issue. Could you please share your setup info (CPU, GPU, RAM, OS)? Do you have an active antivirus? Do you experience desync issues in other multiplayer matches too?

Please try these steps:

1. Add the whole game folder to your antivirus exception list. C:\Program Files (x86)\Steam\steamapps\common\AoE2DE is the default

2. Disable all your mods and restart the game after that.

3. THEN verify your files in the Steam Library -> Age of Empires II -> Right click -> Properties -> Local files -> Verify.

4. Update your graphic drivers and check for pending Windows updates.

Thank you!

[Arjunadas]

Originally posted by allplays:

Hi nmorgan89,

Thank you for reporting this issue. Could you please share your setup info (CPU, GPU, RAM, OS)? Do you have an active antivirus? Do you experience desync issues in other multiplayer matches too?

Please try these steps:

1. Add the whole game folder to your antivirus exception list. C:\Program Files (x86)\Steam\steamapps\common\AoE2DE is the default

2. Disable all your mods and restart the game after that.

3. THEN verify your files in the Steam Library -> Age of Empires II -> Right click -> Properties -> Local files -> Verify.

4. Update your graphic drivers and check for pending Windows updates.

Thank you!

I have the same problem, i use macbook air m1 processor via parallels

[Christheco]

Hello, i am sorry but we do not provide official support for mac users, hope you understand and have a nice day.

[Arjunadas]

Hi thanks for fast answer. actually i run age of empires 2 on virtual machine with the good cpu - m1 - 4gb out of 8 Ram no antivirus new OS. please help me in that

[Kingofthefools]

I know you don't, but you really should. it would mean the world to so many people who can't connect with their friends and family through gaming.

[Lann1k]

On Linux I fixed it with this,

cd ~/.steam/steam/steamapps/compatdata/813780/pfx/drive_c/windows/system32
wget https://download.microsoft.com/download/9/3/F/93FCF1E7-E6A4-478B-96E7-D4B285925B00/vc_redist.x64.exe
cabextract vc_redist.x64.exe
cabextract a10

It was originally suggested here,

https://www.aoezone.net/threads/sync-error-crashes-every-multiplayer-game-within-1-min-of-game-time-anyone-know-why.175290/


It seems to be something the devs should fix instead of everyone finding workarounds :/


BTW, if you have multiple Steam game directories, you'll need to find the path to the one having the game installed

[Big Mac ✅]

The 1999 version worked perfectly.

[bruno]

same problem here (with mac runed by Parallels)

[PechugaKayser]

Hello! I've been months wondering how to fix this problem. Download Porting Kit, it's free, just follow the instructions (very easy) and you will be able to play online ranked. I use a MacBook Pro M1 2020, running like a charm!

[alexandre.nolla]

What a waste of time and money! I on a macbook pro m1 pro running through a VM with Windows 11 Pro by VMWare. I did the performance test for the ranked game mode and it was approved above the requirement rate. But when I try to play online, even in the unranked game, I literally break the whole round for everybody due to this out of sync problem. Already tried to play repeated times with different hosts. What a shame! The dev answer? - "We do not support mac". I am on a Windows VM, you lazy MF!!! I WANT MY MONEY AND TIME BACK !!!!!!!!!

[christsilv]

Same Problem with Mac M1 on parallels...

[Kerr]

same problem On PC 13700KF+RTX3070

[Linkin Park]

Out of Sync error detected

How to fix? plz, i played 5m and Out of Sync error detected age 2 de

[True Beard]

I play this game on only one PC, so I turned the cloud sync off and haven't had any issues.

I've also found that other games could be the problem. Like one time I couldn't start any game in my library due to sync errors galore. I discovered that Baldur's Gate 3 was hogging up the cloud. Disabling the sync on that game fixed the issue.

No tech guru here. This is just my personal experience.