Skirmish Freezes on Loading Screen!

[UnmaskedJedi]

I recently purchased the add on packs for the two extra civilizations. Before buying them i had no problem starting up a skirmish game. As soon as i had bought them and installed them my game kept freezing on the loading screen just before the game would start. I've tried uninstalling and reinstalling, checking for updates, deleted the game from my files nothing works.

[Felizon]

Hello UnmaskedJedi !
Does it happen just in Skirmish? Can you play campaigns with no issue?

[UnmaskedJedi]

Multiplayer and campaigns work. its just skirmish that keeps freezing

[Felizon]

I recommend you to try some stuff:

1. Deleting your user files. For deleting your user files, you should:

a. Make sure that your Steam Cloud is disabled in Steam, AoE2 game, Properties, General.

b. Go to C:\Users\YOUR_USER\Games\Age of Empires 2 DE.

c. Copy your user folder to a safe place, it has lots of numbers.

d. Delete the original folder

e. Verify your files in Steam, AoE2 game, Properties, Local Files.

f. Open the game again. A new user folder will be created.

If this works, then copy back the files from your old user folder. Those files are in the folder -C:\Users\YOUR_USER\Games\Age of Empires 2 DE\<0>\Savegame, Recorded Games and Save games.

2. Can you try to add the whole game folder to your antivirus' exception list? C:\Program Files (x86)\Steam\steamapps\common\AoE2DE is the default, AoE2DE_s.exe is there

[CoffeeGuy45]

I am having the same issue.

[Felizon]

Hi UnmaskedJedi do you still have issues? :)

[DMg Halt]

One thing that Felizon didn't recommend was to unsubscribe from all of your mods (if any), relaunch the game and see if it works.

If the game was working fine, but started having issues when you bought the expansions, then maybe an outdated/incompatible mod caused your freezes.

Best of luck to ya sir.

[Felizon]

Thanks DMg Halt :)

[UnmaskedJedi]

Yeaaaa, i dont know how to do any of that. 1 a-f. i think i did step a by unchecking the steam cloud in properties. but i have no idea how to get to "userfiles" where to find/ do step b. (C:\Users\YOUR_USER\Games\Age of Empires 2 DE) < like go i google that? do i go through steam to find this? in my downloads? :(

[Felizon]

You do it using the explorer in Windows, just by opening any folder and navigating to your user folder.