AoE II DE Freezes

[El Tecuan]

Hi.
Am... my game freezes, even in single player.
After I start the game runs for about 3 or 10 minutes, then it freezes; I can't see why.
There's no dialogue window or anything, it doesn't close the application or so, it just freezes and doesn't run anymore.
I close it and relaunch it, but same thing, just works fine for a couple of minutes before it freezes again.
Please, help.

[Alvintage]

I have exactly the same problem. I know that many others players are in trouble with the game since the last update.

[Helvetica]

Same here.. I don't understand why :(

[davidosicek]

Same problem...

[MoeFoeJoe]

Been actively looking for answers on Official and can conclude others may have found the issue. https://forums.ageofempires.com/t/list-of-unfixed-bugs/94518/88
I’ve extensively tried things to locate a root cause for crashes I receive fairly early and frequently since patch and the only thing I can determine is that(for me) the crash will not occur if no units are moving around no matter how many units there are, but even one unit like a scout walking around constantly will eventually trigger a crash fairly quickly - I can crash the game in <5 minutes by only moving a scout around but I can create 40-50 villagers and just leave the game turned on and it won’t crash in >2 hours

Prior to a crash I do not have high cpu/gpu usage at any point and do not stutter or lag, and it occurs in multiplayer & singleplayer no matter if the units moving are mine or someone else’s(tested in skirmish singleplayer with no opponents and infinite resources so as to create large amounts of villagers without excessive walking around)
Perhaps the update to new pathing broke the game? every time I leave scout on auto-scout and by the time 3/4 the map is uncovered it crashes me. Combat is fine can fight and whatnot in certain scenarios but scouting seems to be the key
Pretty much observed same thing, I actually used the autoscout to see if it was crashing because of the right clicks when ordering units to move, but it behaves exactly the same if you tell them to walk somewhere or if you set it to autoscout, I also tested if it is when you reveal unexplored map/fog of war but it behaves the same on an all-visible start as on a normal start - it’s probably connected to the pathing somehow, maybe when they try to avoid an obstacle or that new pathing fix for determining the best route within 20 tiles? It might be getting stuck into an infinite loop trying to figure out what the best route is in some circumstances

[G0D5P33D777]

Same here, freeze in single player after one minute, 99 % CPU power USED so total lockup every time again

[leon-winnemoeller]

Exactly my problem, no bugs or any problems until my screen freezes, after 1-30 minutes in Multiplayer and Singleplayer mode. Before the latest Update for the Lords of the West,which i did not buy, the Game worked excellent and i hadn't any issues. I have tried anything which was recommended by the AOE support but nothing worked, I even restored my entire PC, just in case I deleted something Important. My Dumbass forgot to save all the games I had, so please fix your bugs !?! I dont want my work to be completly useless :(

[steve.entwistle]

Me too, This has been happening since the update last week - I have uninstalled and reinstalled the game, no luck. Can anyone help ?

[Zoaklen]

I managed to solve this problem today and I posted the solution in this topic:
https://steamcommunity.com/app/813780/discussions/0/3105764348181222908/

[Canadien_NB]

same here, verry anoying

[brettas2]

Same here. Tried uninstalling the game and reinstalling it, no luck. Checked router firmware to see if there was a connection issue, again, no luck.

[johannes.scherzer]

I've got the same issue :/

https://steamcommunity.com/app/813780/discussions/3/3105764536431778493/

[Wilamus]

my game won't start at all ...

[Sscral]

Originally posted by Wilamus:

my game won't start at all ...

From what I have seen other people on here saying if it doesn't start at all it's normally a problem with your antivirus and you need to add the whole AoE2 folder to your exception list/white list

With F-Secure people have to turn off deepguard

[jonathan]

hi i have exactly the same problem since the new update with the new civilization

[76561199096913166]

Hi guys,

I was having exactly the same issue, start a game, no matter whether it was single player or multi and in under a minute the game would just STOP, very frustrating. Before the Jan 26th 2021 update everything worked beautifully then as of the new patch and new civ's, PROBLEMS.

Reading others having the same problem I did some looking around online and found one answer that worked.

Start your Task Manager and leave open on the Processes tab.
Start AOE2:DE
When the process for AOE2 shows up right click on the process, go to your affinity settings and change your affinity for the game to a single CPU. This will reduce the frame rate slightly as you haven't as much processing power but it will allow the game to run, well on my system it did at least anyway.

Hope this helps.