Videos Are not Visible (Intro and Art of War)

[NilPatriot]

When I installed AOE 2 DE, the introduction videos were playing well. But after updating Intel and AMD graphic card drivers to latest of 2020, The intro video is not visible, only sound plays and screen is black. (I also own AOE DE, for which I had to update the drivers.)
The Art of War videos also show just blank entry screen with audio only, no video after initial text. Screen just don't change. (System Windows 10, Laptop)

[GATsZ]

i also have this problem did you get a solution

[-Dare Devil/x/]

-You guys can try to verify the game cache as a first step.

[NilPatriot]

Originally posted by GATsZ:

i also have this problem did you get a solution

No. Only info I found is AOE II videos are not compatible with AMD Raedon graphic card. When I disable my AMD graphic card, and use my laptop's intel graphic drivers, the videos work. Again I enable my AMD graphics, AOE II video goes black.
But rest of the game runs fine. So I don't bother about it now.

[JayJayJazz]

Hmm, I have a nvidia card and the videos also do not play. I also already verified the integrity of the game files.

[NilPatriot]

Originally posted by JayJayJazz:

Hmm, I have a nvidia card and the videos also do not play. I also already verified the integrity of the game files.

Try Disabling Graphic Card, for a trial.