Tomb Raider: Anniversary

Tomb Raider: Anniversary

AbusingBruno Jul 26, 2016 @ 11:48am
Can't save your game?
I was having problems saving the game - apparently the game created the save files, but then couldn't load them back, and always displayed an "unable to load profile" message. I'm on Windows 10 but it seems the problem appears on every Windows version.

Did some tests and discovered that to fix it I had to move the My Documents folder (where the game saves the profiles) from a secondary hard drive to the C: one.

Seems the game has troubles if your My Documents folder is not on the C: drive. Other stuff (installing the game on the C: drive, setting the Data Execution Protection to AlwaysOff) is unnecessary (but the game will crash if you set Data Execution Protection to AlwaysOn, the default Windows setting 'OptIn' is fine).

So if you're having the same problem try this and let me know if it works!
Last edited by AbusingBruno; Jul 26, 2016 @ 11:49am
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Showing 1-13 of 13 comments
The Crazy Gringo Feb 27, 2017 @ 8:58am 
I set DEP to off and the game won´t load save games, but I see them in My Docs which is on my default C drive as is steam. I need to play around with these settings and see what works.
The Crazy Gringo Feb 27, 2017 @ 9:25am 
Creating a new profile has solved the problem so that RESUME GAME now appears.
Jackson Apr 22, 2017 @ 1:38am 
I created a new profile, but the saves still won't work. Apparently this has been a problem from the begining... how can they sell games like this? Apparently I've lost all 4 hrs I played yesterday.

Edit: I renamed my save to autosave.TRASave and that worked.
Last edited by Jackson; Apr 22, 2017 @ 10:16am
1459374344 Apr 25, 2017 @ 9:52pm 
对 ,什么情况
The Crazy Gringo Apr 26, 2017 @ 5:01am 
Originally posted by Jack:
I created a new profile, but the saves still won't work. Apparently this has been a problem from the begining... how can they sell games like this? Apparently I've lost all 4 hrs I played yesterday.

Edit: I renamed my save to autosave.TRASave and that worked.
It's a fairly old game now and I can't imagine it's being updated.
Yendor Aug 28, 2017 @ 9:12pm 
What worked for me was starting a new game, skipping the first two cutscenes, and then I was able to load my old game from the load menu.
recr92 Dec 6, 2017 @ 12:07pm 
Originally posted by Yendor:
What worked for me was starting a new game, skipping the first two cutscenes, and then I was able to load my old game from the load menu.


I had this problem and I was afraid I was going to find a save game or start over from the beginning. This worked! Thank you!
geroux.f Dec 8, 2017 @ 10:31am 
Problem solved. It is the antivirus 'bitdefender in my case' that blocks the creation of backup files.It must go into the antivirus and unlock this rule.
SlipSlain Dec 27, 2017 @ 3:36pm 
dep works but it keeps telling me unable to load profile, the game is installed on C: and the doc folder is in the same drive but it doesnt work.
E7444 Apr 29, 2018 @ 5:38am 
Problem solved. thanks geroux.f you are great . i have the same problem and antivirus bitdefender. unlocked rule it save .
Problem solved. It is the antivirus 'bitdefender in my case' that blocks the creation of backup files.It must go into the antivirus and unlock this rule.
chad Oct 23, 2020 @ 5:42am 
Bump
Zazuradia Apr 21, 2021 @ 6:39am 
I don't use any antivirus other than the one Windows has integrated in it. I'ts a fully updated Windows 10. I can't even create a new profile.
Loco Apr 21, 2021 @ 7:37am 
Originally posted by Zazuradia:
I don't use any antivirus other than the one Windows has integrated in it. I'ts a fully updated Windows 10. I can't even create a new profile.

See here for ideas
https://steamcommunity.com/app/8000/discussions/0/3094509155618558218/
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