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you click u helipad fire and see if they have access to water?
if there is no water access you helicopters are just sitting there doing nothing.
https://steamcommunity.com/sharedfiles/filedetails/?id=2477195123
i think the issue is one with helicopters in general. i read that they are supposed to be unlimited range even with auto construction on (for COs atleast, id think the fire stations heli would do the same?) helicopter COs wont auto select construction sites over 3km still in my experience, and i cant manually add them via the construction site either if they are over 5KM away, they still arent in the list. as for fire stations, im guessing the range the trucks cover is being treated as the same range a helicopter will cover.