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So try to make a big supply system for heat and electricity as well as both are vital resources and better to have too much than too little.
Next select one of your buildings and manualy select where the people should go to work.
example 30% to the heating plant, 50% to the bus stop, 30% to the hospital.
It is a good idea to do make this a habbit for critinal buildings so they are always manned.
Also another thing you need to be aware of.
Make sure there is always electrictiy.
And make sure there is a coverage of water and sewage.. it is okay with just the most basic
water and waste well just refill them now and then.
And ofcourse you need coal. I usualy build a small storage area for coal and a conveyer that refill the heating plant all the time.
( i do the same with the coal power plant, ahve some workers withing walking distance so there always are someone who can walk there. )
And avoid making a city with public transport that run on electricty if you DO NOT have a 100% up time of electricty always.. If there is no power = no transport and it can really make your day bad if there is no power.. so pay special attention to always having critial buildings manned and that someone can walk there just to make it operate at a minimum.
Your problem is overall one of the more critical to get right, something that I myself also struggle with sometimes. My recent start in the beta patch I've come to the realization that building a heating plant larger than you need is best idea for making sure it's always manned. What happens when you build a small 6 man plant is that once a bunch of workers are dropped they all basically leave at once and is harder to maintain a constant flow of workers timed just right to replace them, so by building a larger plant with space for more workers you can continually drop people off and they can overlap each other arrivals and departures.
They should fix it. Or maybe in Slovakia they have a heating plant on every corner??
Problem 1
- no or unreliable electricity, whole system need pumps to move the heated water. If there is no electricity near a heat exhanger it may be filled with hot water ( by a distant heat water pump that has power ) but it is not sending it to the buildings.
Problem 2
- the heating plant has a boiler capacity, lets take the small one with 300 m3. You can only connect 3 x small heat exchanger of 100 m3. If you connect more all boilers. exceeding he plants 300 m3 these will not longer get enough heat.
It is the same for the large coals one, 1050 m3. You can only connect 3 heat exchangers of 300 m3 ( = 900 m3 ) plust an optional small one of 100 m3.
You can however overextend the amount of sub connections to the heat exchanger. I think it works the same as electricity. ( maximum amount of connections before it is overburdened )
Problem 3
- No workers in the heating plant. Speaks for itself. Check footpath length, use buses ( they go directly into industry buildings ) us other passenger transport. To get workers from a bus stop disable other passenger types, if need be select 1 apartment building to send all people to that bus stop.
Problem 4
- No fuel. Check coal, oil or whatever you burn.
My pipes are underground. Can you post a picture? How many people do you have?
you still have a village. I'm curious about 100,000+ inhabitants
I don't know what you're supposing they need to fix as it just sounds like you're doing something wrong or not tackling the problem correctly. The largest city I've successfully heated were about 20-25k pop, and the heating plant was far from the city because I'm always fighting the pollution, pump stations(Not exchanges) will help you extend the distance of where you can put it.