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Should i place more stops? It seems unlikely as much of the time the buses are completely empty. I feel like there is something i have not grasped yet though. Not sure what.
If your platforms are getting clogged with passengers and students your workers cannot get to the hospital to work. Passengers are a different type of person than workers. Passengers are sitting at your bus stops to try to get to some service they cannot get within walking distance. They go to your bus station *hoping* it'll take them somewhere they can get said service.
I have only just realised there are bus platforms and bus stops. Now i have to figure out how to use them and what the key differences are. Was wondering why everything was so congested but knew it must have been a me thing and not the devs lol
Off to youtube now, any tips welcome
If you have restricted the busses you use to "workers only" or if they go to somewhere where the waiting passengers don't expect to get their needs to fulfilled, busses can leave empty and the passengers still hanging around at the station.
You can try to solve that by allowing your busses to transport passengers as well (if you had forbidden it), use additional busses for passengers (depending on passengers needs to other destinations as well) or just forbidding passengers to enter you station intended to take up the workers (you migth have to disable students as well, though, as they can cause the same problem).
You could even extend the last idea to having two separate bus stations in the residental area close together - one for workers and one for all others, then run different bus lines from them. Takes some more spaces and causes more costs, but probably the most robust setup vs. overclogged stations.
I'm also confused by the system, and it could be loads of issues. I don't think the platform matters too much (although I have no idea, I tend to build very compact systems and avoid a reliance on public transport...), so I would try to speed up the transport time (better roads/vehicles, more vehicles, switch to trains, etc). For your hospital you could create a dedicated route from your residential area directly to the hospital. I don't think you have to make it dedicated to only workers since only workers by design can ride a route directly from a stop to a workplace (I might be wrong about that). You can also assign workers to a platform (like assigning them a workplace), hence forcing them to join any vehicle that are picking up workers. There might also be an issue with time outs, basically that the destinations are too far away timewise but AFAIK they would still get onto the vehicle (but magically disappear during transport).
You could also watch
https://www.youtube.com/watch?v=5NxAMYzpr70&ab_channel=bballjo
or
https://www.youtube.com/watch?v=bYHw_i6WmzM&t=85s&ab_channel=bballjo
for tips - and then there's load more on his channel.