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Yes, I have a water pump between the source and the treatment center.
i always use big pipes even for the small pumps
Water source - pump - water treatment - pump - city
or
water source - pump - water treatment - pump - water tower - city
I have a 2000 people city and an industry 700m away and im pumping water uphill to the industry area. My water cleaning building only operate at like 10% capacity, so it sound like there is an issue of some kind with your system
And the water treatment only have like 3 people there.
A pro tip.. the small water well require 0 people so its ideal to possition outside your city to send water to the cleaning building it only need power :)
( my own setup...
small water well - small pump - water cleaning - small pump - water tower - city
My city run on one water pipe, and my industry area run on another.
And to the industry area there are 2 small pumps along the way.
In my previous game i also had a water bottle neck. The issue turn out to be that i direclty after the water cleaning build had placed an underground tank like this
- water cleaning - underground tank - pump - industry
This turn out to be a bottle neck and once i destroyed the undegorund tank then everything started to work normal.
So my guess is you maybe have such a problem you need pumps somewhere in your network.
example
water source - pump - cleaning - pump - city. Normaly you dont need any pumps other places but you can add a pump in middle of the city or something to increase water presure over long distances.
- Surface water outflow provides water with quality around 70%. That means that after water treatment you'll only get 70% of the input water amount. The rest is dumped as sewage.
- Small water pump has throughput of around 55 m^3. If that's a limiting factor, replace it with big water pump.
It's also worth pointing out (as Lord Metzgermeister did, again) that the throughput of a small water pump is quite a bit lower than the capacity of a large pipe - roughly 55 m³ vs. 127 m³. A large pump's capacity is much closer, so it'll be much less of a bottleneck, if any. There's at least one guide on Steam that covers the water system in much greater detail, and I highly recommend reading it.