Oil refinery not working

[SuddenTone1611]

Since a few IRL days, my oil refineries aren't producing anything or produce a few moments a day. They have plenty of oil, workers and energy ("works normally"), and despite, they didn't work.

What could I do?

[MrKrabs]

Is it a mod building?
What does it say when you click at the refinery.
Is there anything red?
A screen shot might help.

[Stele]

One of output storages almost full?

[Elessar_warrior]

Workers can be out of drinking water.

[MrKrabs]

Ah, I forgot that. Of course you got to make sure that bitumen and fuel will be always emptied by any vehicle. May it be by truck, train or ship.
If one of the resources is full production will stop.

[potski]

Originally posted by SuddenTone1611:

Since a few IRL days, my oil refineries aren't producing anything or produce a few moments a day. They have plenty of oil, workers and energy ("works normally"), and despite, they didn't work.

What could I do?

Do you mean there are plenty of workers in the refinery, but not actually producing anything. Or plenty of workers in your republic? As mentioned above, if they are going to work, they can't produce anything if the export storage is full, But the refinery interface will tell you that. What is much harder to work out is if workers are not even turning up at the refinery to start their shifts.

See this topic that covers some of the issues:
https://steamcommunity.com/app/784150/discussions/0/3472864793308128390/

[SuddenTone1611]

Originally posted by Stele:

One of output storages almost full?

0,5T of each output, input storage full

Originally posted by MrKrabs:

Is it a mod building?
What does it say when you click at the refinery.

Vanilla one
Nothing, the building works "normally" as the game said

Originally posted by MrKrabs:

Ah, I forgot that. Of course you got to make sure that bitumen and fuel will be always emptied by any vehicle. May it be by truck, train or ship.
If one of the resources is full production will stop.

There are external storage which are 5% full for both output

Originally posted by potski:

Originally posted by SuddenTone1611:

Since a few IRL days, my oil refineries aren't producing anything or produce a few moments a day. They have plenty of oil, workers and energy ("works normally"), and despite, they didn't work.

What could I do?

Do you mean there are plenty of workers in the refinery, but not actually producing anything.

See this topic that covers some of the issues:
https://steamcommunity.com/app/784150/discussions/0/3472864793308128390/

I mean there's about 80/90% of the max workers in average on the plant, but nothing happens

[MrKrabs]

Can you post a screen shot?
Or rather a few.

[potski]

Originally posted by SuddenTone1611:

I mean there's about 80/90% of the max workers in average on the plant, but nothing happens

Thanks, that greatly reduces the number of issues that could be causing you this problem. For example, workers won't turn up for their shift if there is no water in the building, but they will turn up if there is either no input material for them to work on, or no space for them to produce any more export material. Since this is a refinery then (unless modded) you need oil and will produce fuel and bitumin. A typical issue is that we don't have much need for large volumes of bitumin, and the storage for that can fill up and the refinery will stop producing any fuel. But there will still be workers there collecting their pay!

However, I suspect with a refinery you may be having a problem with the pipes. If the pipes in or out of the refinery are not connected properly, or are not pumping any liquids, then the refinery won't work. Did it ever work? Did you make a change to the configuration of the pipes that broke something? The problem might not even be in the refinery, but in some pump that is on the pipe moving oil to the refinery. Maybe it is connected the wrong way round, or has no power?

Unless you are playing in realistic mode, then you can test the set-up by buying some oil direct at the refinery. Or in realistic delivering it directly into the refinery by truck. Then see whether the refinery has the oil show up in the import and then processes it and has fuel and bitumin in the export storage.

Note in these "liquids" (oil, fuel and bitumin) there is no flow downhill by gravity. That concept was only introduced in water and sewage. Liquids must be pumped. So I think you cannot hook a pumpjack directly to a refinery for example, there must be a pump located between them. And I'm pretty sure the game does allow you to connect liquid pumps the wrong way round, unlike water and sewage pumps.

[Stele]

Rarely spline connections can bug out and disconnect logicly in network graph mid game. If nothing else helps, enabling cheat mode and rebuilding all connections to find foulty one might help. Later on just reload and rebuild that one manually, if you're cosmonaut purist.

[SuddenTone1611]

Originally posted by potski:

For example, workers won't turn up for their shift if there is no water in the building

At the moment, I play with water and sewage disabled

Originally posted by potski:

A typical issue is that we don't have much need for large volumes of bitumin, and the storage for that can fill up and the refinery will stop producing any fuel. But there will still be workers there collecting their pay!

My republic ran out of fuel with that problem, how can the refinery could think "hmmm, no need to produce anything"?

Originally posted by potski:

However, I suspect with a refinery you may be having a problem with the pipes. If the pipes in or out of the refinery are not connected properly, or are not pumping any liquids, then the refinery won't work.

That's what I suspected, but at the end it appears to not be the problem.

Originally posted by potski:

Unless you are playing in realistic mode, then you can test the set-up by buying some oil direct at the refinery.

As I said, the input storage (and only this one) is full. Refinery produce, but not all the time as she have oil.
Even if it was a problem of pipes, she at least have to produce as their storage aren't full

Originally posted by potski:

And I'm pretty sure the game does allow you to connect liquid pumps the wrong way round, unlike water and sewage pumps.

I got an error message if I try to connect two input or two output. I'm french so I play in that language, but traduced it could be something like "must go from input to output"

Originally posted by Stele:

Rarely spline connections can bug out and disconnect logicly in network graph mid game. If nothing else helps, enabling cheat mode and rebuilding all connections to find foulty one might help. Later on just reload and rebuild that one manually, if you're cosmonaut purist.

No Cosmo mod for me, a little bit to difficult for me, even I love sim games.

Thanks to you all guys, my problem is solved but I do not know how. I just uninstalled/reinstalled game, and the same refinery which didn't want to produce anything is now stopped by running out of oil (I prefer that lol).