People cant get groceries.

[jebediahbob]

A lot of my citizens are dying or running away and claiming they can't get food, meat or electronics. All the buildings have power and they are within walking distance. I don't understand whats wrong?

[Pfirsich1966]

Enough staff in the shops?

[jebediahbob]

Yep they're fully staffed

[barry.zandstra]

Have you got a screenshot of the situation, with the shop building window in it? This would really help to speed up this process. Otherwise we are left guessing.

[jebediahbob]

https://steamcommunity.com/sharedfiles/filedetails/?id=2800570235
https://steamcommunity.com/sharedfiles/filedetails/?id=2800570277

Here is the shopping centre and nearby flats. The shopping centre has meat aswell and both buildings are powered. This is happening to lots of buildings nearby. A few months ago my population was over 15000.

[MrKrabs]

I observed fluctuations in population between 500 and 1000 in my former republik.
Imo depending of the size it´s kinda normal that the population drops a bit then and when.
I use to build a townhall to get an overview of the district rather than clicking on a single building. Single buildings I don´t check so often.
What makes me wonder at your screenshots is:

116 People mowing about no Pub. But still 30% Alcohol adiction.
134 complain about lack of sportfacilities. But I see 4 places.
Lifespan quit low imo.
Crime quit high.
Building is not full.

I don´t know what´s the cause of your problem.
I guess they loose some time in their freetime.
I would click on two or three people and follow them for a couple of days.
Than you may see what cause the problem.

[joeball123]

If I recall correctly, the complaint messages reflect issues that the building's residents had "recently" more than they reflect issues that the buildings residents have right now. If for example your shopping center was on fire, a delivery van arrived late enough that the shopping center was out of goods for a little while, or a couple busloads of tourists showed up and occupied most of the available shopping spaces yesterday, your residential buildings might show messages about residents lacking access to food / meat / clothing / electronics today even though there aren't currently any such issues.

Basically, when a problem like this occurs and you don't have an immediately-visible cause, you have to watch it to see what's going on. Hopefully it's just some transient issue that solves itself; sometimes it's a more persistent or cyclical issue having to do with things like traffic patterns or synchronization of worker schedules that might need to be resolved by overbuilding your service/supply/transit capacity or just taking it on the chin long enough for the worker schedules to desynchronize to the point that your shopping centers and sporting facilities are no longer overcrowded every Tuesday morning despite being half-empty for the rest of the week.

Originally posted by MrKrabs:

134 complain about lack of sportfacilities. But I see 4 places.

I see five (two tennis courts - one behind the cinema, one by the bus station - and three football pitches - two by the shopping center and a third between some residential buildings in the lower right corner of the screenshot), but all of them are tennis courts and football pitches, and I find those to be somewhat iffy - they aren't particularly high-capacity (especially the tennis courts), their availability tends to be pretty spotty due to having only a small number of available workplaces, and the simulated people aren't particularly intelligent about distributing themselves between several available sporting amenities or trying to find another one if the first one that they go to is overcrowded or becomes unavailable while they wait to use it

[barry.zandstra]

Originally posted by jebediahbob:

https://steamcommunity.com/sharedfiles/filedetails/?id=2800570235
https://steamcommunity.com/sharedfiles/filedetails/?id=2800570277

Here is the shopping centre and nearby flats. The shopping centre has meat aswell and both buildings are powered. This is happening to lots of buildings nearby. A few months ago my population was over 15000.

You've got 30% alcohol addiction and a 9% crime rate. If you have radio and TV, let them do a little bit of anti-alcohol propaganda, like 10% or so. Make sure you have the whole justice chain including courts and prisons, and plenty of cars for your police stations.

[Pfirsich1966]

It's hard to see. Do you have a warehouse attached to the mall?
If not, you will regularly run out of goods.

[MrKrabs]

Jepp, I overseen one sports place.
Anyway. You also should adjust the stuff in the shop. Raise the percentage of food for that´s going away as fastest. And lower the percentage of electronics. You can store more than 8 tons of them atm which is way to much imo. 1 or 1.5 tons should do.

[ArminiusdeCherusk]

And perhaps reduce price level. Another point would be to serach in your huge apartment for one worker without food and to follow him in his free time.

[moa]

As joeball123 pointed out the issue is most likely the tennis courts. If you open one citizen waiting in line of the tennis to get his sports demand met, I assume he did not have gotten any food yet. And because the sports takes a long time (waiting in line) he has not enough time to get food as well, if any. I would just close the tennis courts (0 workers) and monitor the situation at the football fields and see if they are enough. Maybe replace one of the tennis courts later for a pool for 'winter sports'.

[barry.zandstra]

Originally posted by ArminiusdeCherusk:

And perhaps reduce price level. Another point would be to serach in your huge apartment for one worker without food and to follow him in his free time.

Following people around should help to see what is wrong, but price levels only apply to tourists.

[barry.zandstra]

Originally posted by moa:

As joeball123 pointed out the issue is most likely the tennis courts. If you open one citizen waiting in line of the tennis to get his sports demand met, I assume he did not have gotten any food yet. And because the sports takes a long time (waiting in line) he has not enough time to get food as well, if any. I would just close the tennis courts (0 workers) and monitor the situation at the football fields and see if they are enough. Maybe replace one of the tennis courts later for a pool for 'winter sports'.

I could be wrong, but I believe that shopping for food is always #1 on the to-do list.

[jebediahbob]

I'm not running out of resources in the shopping centre its all on auto purchase (paid for by my aluminium exports). Ill see if the tennis courts are killing people then.

[moa]

Originally posted by barry.zandstra:

I could be wrong, but I believe that shopping for food is always #1 on the to-do list.

It happens when there are lines at the store, or random, dont know.
The person below lives right next to the grocery and decided to do sports first:
https://steamcommunity.com/sharedfiles/filedetails/?id=2800769959

edit: This one was getting electronics first, but barry is right, most of the time the people are getting food first and rarely they do change the order even without queues involved.
https://steamcommunity.com/sharedfiles/filedetails/?id=2800780050