The game makes the computer instantly shutdown and restart itself

[Ori Klein]

After the Piranha logo shows up, it switches to a black screen and immediately the computer shuts down, disk stop being accessed, fans stop spinning, cpu goes to sleep, then a couple seconds afterwards it starts itself again.
Never had any such problem with any game.
I've tried to run the game as admin in windowed mode, without overlays, same happens.
What in the world is going on?

[Mikial]

Ori Klein a écrit :

After the Piranha logo shows up, it switches to a black screen and immediately the computer shuts down, disk stop being accessed, fans stop spinning, cpu goes to sleep, then a couple seconds afterwards it starts itself again.
Never had any such problem with any game.
I've tried to run the game as admin in windowed mode, without overlays, same happens.
What in the world is going on?

I don't know if this is the issue for yours, but mine did that for a while. Check your crash log. If you see "Volume Manager" at the same time as the crash just before the crash entry, it could be a Windows issue. Volume manager doesn't have anything to do with sound volume, it refers to a function in Windows for managing the volume of data being processed. Essentially it's software within the operating system that controls capacity allocation for storage arrays. MW5 is a busy game and every time they add something to the graphics it gets busier. We had to go in and refresh that aspect of Windows. After that, it stopped doing restarts. If that doesn't correct it, and your machine isn't overheating, you may have a hardware issue like the power supply.

[Ori Klein]

Made it about 2-3 seconds into a preload splash screen, which I assume comes before the menu, showcasing couple of mechs, then instant shutdown and restart again.

System Specs:
OS: Windows 10 Enterprise x64
System Manufacturer: MSI
System Model: MS-7971
System Type: x64-based PC
Processor: Intel i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date: American Megatrends Inc. 1.50, 02/09/2015
SMBIOS Version: 3.0
Embedded Controller Version: 255.255
BIOS Mode: Legacy
BaseBoard Manufacturer: MSI
BaseBoard Product: Z170-A PRO (MS-7971)
BaseBoard Version: 1.0
Hardware Abstraction Layer Version: 10.0.19041.2251
Installed Physical Memory: 32.0 GB
Total Physical Memory: 31.9 GB
Available Physical Memory: 20.3 GB
Total Virtual Memory: 36.6 GB
Available Virtual Memory: 21.6 GB
Page File Space: 4.75 GB

GPU:
Onboard: Intel HD Graphics 530
Dedicated: Nvidia GeForce GTX 1080
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Pete> I only just bought the game, installed, ran it. No mods no nothing, fresh install.
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morikaane> Aff, only MW5 ever done this. Zero problems otherwise.
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Zloth> Haven't played GFX intensive games since Warframe a year ago and Star Citizen couple years ago.
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Maker Of Breakfast> I honestly don't remember at this point what kind of PSU I have.
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vikpr> It doesn't just reboot. It literally instantly shuts down - fans stop spinning, hd stop buzzing, cpu flips to bed, lights go off, everything quits humming and pipes down, and then after a second and a half powers back up. If it was a 'Mech I'd say I have overheating issues. Except I don't, AFAIK. CPU at least is running on a cool 25-30'c (quite cold ATM in Israel).
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[pRaX]

Hmm, maybe the game is trying to use your iGPU instead of your dedicated GPU.
Have you tried disabling it in Bios?

Aside from that and the fact that you haven't played anything intensive for a while, maybe your PSU or something else is truly kicking the bucket.

I'd try to disable the iGPU of your CPU via Bios and/or capping your framerate via driver under global settings to 60.

[vikpr]

Ori Klein a écrit :

Processor: Intel i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)
Dedicated: Nvidia GeForce GTX 1080

According to google these two alone consume ~230W of power under load.

Ori Klein a écrit :

It doesn't just reboot. It literally instantly shuts down - fans stop spinning, hd stop buzzing, cpu flips to bed, lights go off, everything quits humming and pipes down, and then after a second and a half powers back up. If it was a 'Mech I'd say I have overheating issues. Except I don't, AFAIK. CPU at least is running on a cool 25-30'c (quite cold ATM in Israel).
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It does sound like your PSU shuts down due to overload. What's the brand and wattage? That example what I mentioned earlier, where my PC would reboot, I had a "kinda brand" PSU that claimed to be 500W but on the power lines that mattered for the GPU it would hardly do ~150W.

I don't think it's GPU overheating, I had it on my old card (cooler stopped, I also wondered why it became so silent ) : the game (not MW5) would crash but the PC wouldn't reboot. I've never experienced the CPU overheating (and you say that it's 25-30 C) so my bet is on the PSU issue.

[Ori Klein]

Have tried vsync and that -norhit thing, no dice.
From what I read online on this sort of turn off/on behaviour it seems the problem is almost certainly the PSU.
So I guess I'll have to take it to the shop at some point and see about replacing the PSU.

[Zyrrashijn]

Ori Klein a écrit :

Have tried vsync and that -norhit thing, no dice.
From what I read online on this sort of turn off/on behaviour it seems the problem is almost certainly the PSU.
So I guess I'll have to take it to the shop at some point and see about replacing the PSU.

Or, you know, you could first try to do the cheap things. Like limiting your FPS and make sure your game uses the dedicated GPU in NVIDIA settings. But you do you.

[Ori Klein]

Zyrrashijn a écrit :

Ori Klein a écrit :

Have tried vsync and that -norhit thing, no dice.
From what I read online on this sort of turn off/on behaviour it seems the problem is almost certainly the PSU.
So I guess I'll have to take it to the shop at some point and see about replacing the PSU.

Or, you know, you could first try to do the cheap things. Like limiting your FPS and make sure your game uses the dedicated GPU in NVIDIA settings. But you do you.

NVIDIA Control Panel -> 3D Settings -> Global Settings -> Vertical Sync: ON ; Max Frame Rate: 60.
Done it already. Didn't work.
I'm more than open to suggestions.

I've actually reinstalled Warframe and the game runs fine.
So I'm not so sure it isn't just some ♥♥♥♥ code/renderer engine in MW5 causing some kernel panic or cpu insane overheating in seconds.

[pRaX]

Ori Klein a écrit :

Zyrrashijn a écrit :

Or, you know, you could first try to do the cheap things. Like limiting your FPS and make sure your game uses the dedicated GPU in NVIDIA settings. But you do you.

NVIDIA Control Panel -> 3D Settings -> Global Settings -> Vertical Sync: ON ; Max Frame Rate: 60.
Done it already. Didn't work.
I'm more than open to suggestions.

I've actually reinstalled Warframe and the game runs fine.
So I'm not so sure it isn't just some ♥♥♥♥ code/renderer engine in MW5 causing some kernel panic or cpu insane overheating in seconds.

Well I suggested to you to disable your CPU's internal GPU in the Bios.
It's something you should do anyway.

[Ishqo]

Ori Klein a écrit :

Made it about 2-3 seconds into a preload splash screen, which I assume comes before the menu, showcasing couple of mechs, then instant shutdown and restart again.

System Specs:
OS: Windows 10 Enterprise x64
System Manufacturer: MSI
System Model: MS-7971
System Type: x64-based PC
Processor: Intel i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date: American Megatrends Inc. 1.50, 02/09/2015
SMBIOS Version: 3.0
Embedded Controller Version: 255.255
BIOS Mode: Legacy
BaseBoard Manufacturer: MSI
BaseBoard Product: Z170-A PRO (MS-7971)
BaseBoard Version: 1.0
Hardware Abstraction Layer Version: 10.0.19041.2251
Installed Physical Memory: 32.0 GB
Total Physical Memory: 31.9 GB
Available Physical Memory: 20.3 GB
Total Virtual Memory: 36.6 GB
Available Virtual Memory: 21.6 GB
Page File Space: 4.75 GB

GPU:
Onboard: Intel HD Graphics 530
Dedicated: Nvidia GeForce GTX 1080
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Pete> I only just bought the game, installed, ran it. No mods no nothing, fresh install.
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morikaane> Aff, only MW5 ever done this. Zero problems otherwise.
--------------------------------------------------
Zloth> Haven't played GFX intensive games since Warframe a year ago and Star Citizen couple years ago.
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Maker Of Breakfast> I honestly don't remember at this point what kind of PSU I have.
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vikpr> It doesn't just reboot. It literally instantly shuts down - fans stop spinning, hd stop buzzing, cpu flips to bed, lights go off, everything quits humming and pipes down, and then after a second and a half powers back up. If it was a 'Mech I'd say I have overheating issues. Except I don't, AFAIK. CPU at least is running on a cool 25-30'c (quite cold ATM in Israel).
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Have you tried turning of rtx and dlss?
After i turned of dlss i have had no issues.

If you cant start the game to turn them off you can use geeforce experiance to turn it off before launching the game.

[ParasiteX]

Dude.. there is something seriously wrong with you computer. And as many already pointed out, it is most likely the PSU.
Also, just because some games work fine, doesn't mean there isn't something wrong with your hardware. Some games can affect hardware differently than others. And this is a far more demanding game than Warframe. And the computer suddenly shutting down like that is a clear indicator of some hardware issue.
Based on your PC specs, I'm gonna assume the PSU is about as old as the rest of it, which puts it at around 8 years old. Which is well into the end of most PSUs life times. Unless it's a very high end PSU. Most PSUs I've had tend to start failing after around 7-8 years.

[George W. Kush]

total warhammer 1 (had over 20000 units on screen :p) and mechwarrior 5 caused the power supply in 2 of my pc's to go pop both pcs had the factory basic 550 watt power supply that's pretty much under powered for anything involving gaming past 2005 lol. i upgraded to a 750w with surge protection energy efficient etc etc no problems :). i dunno if this is related or not but i also switched from AMD/Radaeon (major bugs/glitchs with unreal 4 & win10) to Intel/nividia and everything is just better

[Stark Raving Mad]

I had the same issue with another game (Ghost Recon: Wildlands). Updating my BIOS did the trick