DOOM Eternal

DOOM Eternal

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Jolteron May 13, 2021 @ 10:44am
Doom Eternal Restarting PC at Boot
I've been having an issue on Doom Eternal where it will crash my entire computer shortly after starting the game. It doesn't even Blue Screen, just a hard reset as if I hit the reset button. Doom Eternal is also the only game to have this issue; the rest of my games run just fine.

I've tried the following:
verifying Doom Eternal's file integrity
uninstalling and reinstalling
SFC /scannow
cleaned out and reset my graphics drivers
run memtest to see if there was something wrong with the memory

If it helps, my computer specs are as follows
Ryzen 7 3700x
MSI B550 Gaming Edge Wifi
16 GB Corsair Vengeance RGB Pro 3200 RAM
GTX 1070 ti
750w PSU (PSU calculator called for at least a 550w PSU)
No OCing of any kind, everything is stock.

I also ran this on my old desktop hardware as well as my laptop, both run DE just fine, so I'm thinking it may be a hardware issue and I need to replace them. Any other suggestions would be appreciated.
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Showing 1-15 of 21 comments
CaNDYGuY May 14, 2021 @ 2:27am 
i have the same issue it worked for a bit as soon as i changed to ultra nightmare quality in video , it froze the PC and then BSOD win 10 , nvlddmkm.sys stopped working .
tried enabling and disabling the RE-BAR in bios , reinstall the drivers no effect . verified the install integrity , did directx repair install nothing solved the issue.

waiting for the next driver update hopefully it fixes everything.

my specs are
Ryzen 5600x
msi b450 tomahawk
16gb vengence ddr4 3200
RTX 3060 12GB
600w PSU

if anyone figures it out plz post the solution here ;)
May 14, 2021 @ 8:17pm 
Same issue here, only time this ever happens is with this game, considering refunding it as I haven't been able to find a single working solution to actually get the game to start

specs are
ryzen 9 3900x
mpg x570 gaming plus
32gb corsair ddr4 3200
RTX 3080 12gb
1000W PSU
Void May 14, 2021 @ 10:00pm 
same issue tried to actually finish doom now that i have free time, crashes after a few loading screens before the main menu and restarts my pc.
ryzen 2700x
asus tuf 570
2070 super
now that i want to finish it this game is just crashing, feels bad man.
HAL9081 May 15, 2021 @ 2:43am 
1. What does the Windows Event Viewer say? (Windows->System->filter current log->check critical)

2. What does BlueScreenView say? (https://www.nirsoft.net/utils/blue_screen_view.html)
HAL9081 May 15, 2021 @ 2:52am 
PS: nirsoft link is not malicious. Don't know what problem Valve has with it. It's a simple program to view the infos in the bluescreen system dump files to analyze what caused the crash. Here is the direct link to the BlueScreenView64 zip (portable). https://www.nirsoft.net/utils/bluescreenview-x64.zip
Last edited by HAL9081; May 15, 2021 @ 2:57am
May 15, 2021 @ 6:17am 
Originally posted by HAL9081:
1. What does the Windows Event Viewer say? (Windows->System->filter current log->check critical)

2. What does BlueScreenView say? (https://www.nirsoft.net/utils/blue_screen_view.html)
Windows Event Viewer just says this: "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
However, I was finally able to get it to launch without restarting my pc by using alt+enter to force the game to go into windowed mode and am now able to change graphics settings back and all seems to be working now.
CaNDYGuY May 15, 2021 @ 3:06pm 
Originally posted by you:
Originally posted by HAL9081:
1. What does the Windows Event Viewer say? (Windows->System->filter current log->check critical)

2. What does BlueScreenView say? (https://www.nirsoft.net/utils/blue_screen_view.html)
Windows Event Viewer just says this: "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
However, I was finally able to get it to launch without restarting my pc by using alt+enter to force the game to go into windowed mode and am now able to change graphics settings back and all seems to be working now.



u changed graphics setting back to HIGH ?? or ULTRA NIGHTMARE ??
Salamand3r- May 15, 2021 @ 4:58pm 
Everyone here is mentioning the wattage of their PSUs but not the brand.

It sounds like the same issues that other idTech games have had, drawing enough juice to trip OCP/OVP. Due to the event viewer logs, it's a hardware problem and not a software problem.
May 15, 2021 @ 7:28pm 
Originally posted by CaNDYGuY:
Originally posted by you:
Windows Event Viewer just says this: "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
However, I was finally able to get it to launch without restarting my pc by using alt+enter to force the game to go into windowed mode and am now able to change graphics settings back and all seems to be working now.



u changed graphics setting back to HIGH ?? or ULTRA NIGHTMARE ??
I just turned v-sync back on and the problem was fixed
Salamand3r- May 15, 2021 @ 7:46pm 
Originally posted by you:
Originally posted by CaNDYGuY:



u changed graphics setting back to HIGH ?? or ULTRA NIGHTMARE ??
I just turned v-sync back on and the problem was fixed

Almost 100% a power issue again then.
CaNDYGuY May 15, 2021 @ 8:23pm 
Originally posted by Salamand3r-:
Originally posted by you:
I just turned v-sync back on and the problem was fixed

Almost 100% a power issue again then.
dude get real plz .... no nonsense here thanks
AfroJesus May 15, 2021 @ 9:05pm 
Originally posted by Salamand3r-:
Originally posted by you:
I just turned v-sync back on and the problem was fixed

Almost 100% a power issue again then.

game ran fine for these people before Dooms Recent update, it's not a PSU issue but a Driver issue and there needs to be a driver update. zombie army 4 had this same issue with Vulkan
CaNDYGuY May 15, 2021 @ 9:12pm 
Originally posted by you:
Originally posted by CaNDYGuY:



u changed graphics setting back to HIGH ?? or ULTRA NIGHTMARE ??
I just turned v-sync back on and the problem was fixed

Thanks , i tested with vsync on and off , changed the graphics quality settings to ultra
i think running it full-screen crashes it , so i m running it border less windowed

again thanks to everyone who contributed to get to some sort of work around
Salamand3r- May 15, 2021 @ 9:33pm 
Originally posted by CaNDYGuY:
Originally posted by Salamand3r-:

Almost 100% a power issue again then.
dude get real plz .... no nonsense here thanks

I am speaking to the OP, and the other poster who DO NOT have a BSOD or driver failure log. You have a 100% completely different issue than the OP. Either you didn't read his post, or you didn't pay attention. Your issue is not the same as other in this thread.

That's why you make your own threads for your own problems, especially when they don't fit the same criteria.

You have a driver crash and BSOD issue, which is not what the others have. Your post is useless because not only is any solution not going to work on different problems, but it's also useless as a bug report, since it's getting categorized under a different issue.

Originally posted by AfroJesus:
Originally posted by Salamand3r-:

Almost 100% a power issue again then.

game ran fine for these people before Dooms Recent update, it's not a PSU issue but a Driver issue and there needs to be a driver update. zombie army 4 had this same issue with Vulkan

If Windows is not throwing a driver error, it's not a driver issue.

If the PC is hard restarting, it's not a driver or software issue - that's physically impossible.

Only a hardware-level trigger can cause that.

The *ONLY* *POSSIBLE* cause for those symptoms is a power issue. Which is exactly why capping FPS using vsync or running in borderless which caps frame presents using the WDM work around the issue.

This has happened intermittently on every idTech game released since Doom (2016) that has an uncapped framerate available. It's a known, common, reproducible issue in idTech games. They cause extreme power draw spikes in some situations. It's also visible if you use any kind of basic monitoring software. You can literally observe it, and compare it to other games and you will see far higher spikes in some situations.

Check my damn post history. I know damn well what I'm talking about, and have been troubleshooting these games on these forums for half a decade.

The game is causing a power draw spike. Either your motherboard or your PSU are tripping OVP or OCP because of it.

Yes, it *can* be a driver behavior that is exacerbating the power draw spike, but it's only exposing a flaw already in the system. Even a completely broken driver cannot - I repeat CANNOT - cause a hard reboot without leaving a system log. Again, it's physically impossible.

A driver change may expose the issue, and a driver patch may work around the issue by capping power draw (that's usually what happens, or like with Doom (2016) they just cap the framerate), but there is still an inherent hardware issue - either oversensitive motherboard power regulation or cheap/bad PSU - that are causing the reboot itself.

Yes, you can work around it. Yes, a driver or game patch may work around it as well. But that doesn't change the fact that if you are seeing it occur, something else in your system is not up to snuff.

And again, since not a single one of you posted what brand of PSU you have after posting useless brand information about your motherboards, that indicates the problem may lie there. You don't consider the PSU important beyond the rated wattage - which is useless ♥♥♥♥♥♥♥♥ marketing numbers.

Anyway, I've done this debate before, and I've been correct in every single instance. Investigate and address the issue in your PC or don't. It's no skin off my nose - it's your own personal time-bomb to deal with.
Last edited by Salamand3r-; May 15, 2021 @ 9:39pm
May 15, 2021 @ 10:24pm 
Originally posted by Salamand3r-:
Originally posted by CaNDYGuY:
dude get real plz .... no nonsense here thanks

I am speaking to the OP, and the other poster who DO NOT have a BSOD or driver failure log. You have a 100% completely different issue than the OP. Either you didn't read his post, or you didn't pay attention. Your issue is not the same as other in this thread.

That's why you make your own threads for your own problems, especially when they don't fit the same criteria.

You have a driver crash and BSOD issue, which is not what the others have. Your post is useless because not only is any solution not going to work on different problems, but it's also useless as a bug report, since it's getting categorized under a different issue.

Originally posted by AfroJesus:

game ran fine for these people before Dooms Recent update, it's not a PSU issue but a Driver issue and there needs to be a driver update. zombie army 4 had this same issue with Vulkan

If Windows is not throwing a driver error, it's not a driver issue.

If the PC is hard restarting, it's not a driver or software issue - that's physically impossible.

Only a hardware-level trigger can cause that.

The *ONLY* *POSSIBLE* cause for those symptoms is a power issue. Which is exactly why capping FPS using vsync or running in borderless which caps frame presents using the WDM work around the issue.

This has happened intermittently on every idTech game released since Doom (2016) that has an uncapped framerate available. It's a known, common, reproducible issue in idTech games. They cause extreme power draw spikes in some situations. It's also visible if you use any kind of basic monitoring software. You can literally observe it, and compare it to other games and you will see far higher spikes in some situations.

Check my damn post history. I know damn well what I'm talking about, and have been troubleshooting these games on these forums for half a decade.

The game is causing a power draw spike. Either your motherboard or your PSU are tripping OVP or OCP because of it.

Yes, it *can* be a driver behavior that is exacerbating the power draw spike, but it's only exposing a flaw already in the system. Even a completely broken driver cannot - I repeat CANNOT - cause a hard reboot without leaving a system log. Again, it's physically impossible.

A driver change may expose the issue, and a driver patch may work around the issue by capping power draw (that's usually what happens, or like with Doom (2016) they just cap the framerate), but there is still an inherent hardware issue - either oversensitive motherboard power regulation or cheap/bad PSU - that are causing the reboot itself.

Yes, you can work around it. Yes, a driver or game patch may work around it as well. But that doesn't change the fact that if you are seeing it occur, something else in your system is not up to snuff.

And again, since not a single one of you posted what brand of PSU you have after posting useless brand information about your motherboards, that indicates the problem may lie there. You don't consider the PSU important beyond the rated wattage - which is useless ♥♥♥♥♥♥♥♥ marketing numbers.

Anyway, I've done this debate before, and I've been correct in every single instance. Investigate and address the issue in your PC or don't. It's no skin off my nose - it's your own personal time-bomb to deal with.
I guess I should've done more research into my PSU, it's an EVGA 1000 GQ
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Date Posted: May 13, 2021 @ 10:44am
Posts: 21