black screen on startup

[Prof_T_Entee]

when i first got the game it worked perfectly fine. now whenever i want to play it it just gives me a black screen while still playing audio. what should i do?

[Yaw-Yaw]

check cashe,update driver

[Prof_T_Entee]

Originally posted by Yaw-Yaw:

check cashe,update driver

ive updated the driver. what do i do to check the cache?

[Prof_T_Entee]

Originally posted by Yaw-Yaw:

check cashe,update driver

how do i check the cache?

[Zalaphyr]

I had a problem that was similar to yours a few days ago. It appeared to be the config files that turned crazy and were messing up with the resolution. Try to delete these files.

C:Users>[User's name]>Saved Games>id Software>DOOM Eternal>base

In this folder, delete DOOMEternalConfig.cfg and DOOMEternalConfig.local.

Then launch the game, and see if something is displayed. Don't worry for the missing files, the game will generate a fresh deal of them as soon as it launches.

[Prof_T_Entee]

Originally posted by Zalaphyr:

I had a problem that was similar to yours a few days ago. It appeared to be the config files that turned crazy and were messing up with the resolution. Try to delete these files.

C:Users>[User's name]>Saved Games>id Software>DOOM Eternal>base

In this folder, delete DOOMEternalConfig.cfg and DOOMEternalConfig.local.

Then launch the game, and see if something is displayed. Don't worry for the missing files, the game will generate a fresh deal of them as soon as it launches.

i only found one of those files you told me to delete. deleted it. nothng changed.

[Prof_T_Entee]

Originally posted by Batman:

add an exception to your antivirus for DOOM Eternal

install those drivers

for nvidia : 442.74

for AMD : Radeon-Software-Adrenalin-20.3.1-Beta-Mar6

Disable steam overlay, msi afterburner, every overlays

i have no idea how to add an exception to my antivirus.
ive already updated my drvers
how the hell do i disable steam oberlay?
WHATS AN MSI AFTERBURNER?!

[Prof_T_Entee]

Originally posted by Batman:

go to steam ( top left ) > settings > in-game : uncheck enable the steam overlay while in-game

whats ur antivirus?

i have absolutely no idea whaat my antivirus is. when i look in my computer all i have is virus and protction settings, and those have NO OPTIONS to add exceptions.

[Prof_T_Entee]

Originally posted by Batman:

have u tried with steam overlay disabled?

yeah. dont worry, my brother helped me get it fixed. thanks for the help either way! have a good day

[Prof_T_Entee]

Originally posted by Batman:

how you fixed tho? that could help players in the future

i had to make it an exception with antivirus
then restarted my computer