Lost all my Progress

[PolaroidSarcasm]

After an update. Im back to lvl 1 and all the songs i completed and unlocked are now behind a lvl wall. idk what happened since i didnt do anything aside from just update. I was around lvl 750 and its an ick that the songs i want to play, ill now have to play just to unlock it

[MNight-4]

Originally posted by PolaroidSarcasm:

After an update. Im back to lvl 1 and all the songs i completed and unlocked are now behind a lvl wall. idk what happened since i didnt do anything aside from just update. I was around lvl 750 and its an ick that the songs i want to play, ill now have to play just to unlock it

In case you own a Muse Dash account, i recomend you to open Muse Dash and login again with Google or Facebook.

In case that didn't have a Muse Dash account, i will be impossible to recover your game progress.

[PolaroidSarcasm]

Originally posted by MNight-4:

Originally posted by PolaroidSarcasm:

After an update. Im back to lvl 1 and all the songs i completed and unlocked are now behind a lvl wall. idk what happened since i didnt do anything aside from just update. I was around lvl 750 and its an ick that the songs i want to play, ill now have to play just to unlock it

In case you own a Muse Dash account, i recomend you to open Muse Dash and login again with Google or Facebook.

In case that didn't have a Muse Dash account, i will be impossible to recover your game progress.

I did have an account and it was still the same issue. I still have the screensavers unlocked, just the songs locked and my levels reset.

[MNight-4]

Originally posted by PolaroidSarcasm:

Originally posted by MNight-4:

In case you own a Muse Dash account, i recomend you to open Muse Dash and login again with Google or Facebook.

In case that didn't have a Muse Dash account, i will be impossible to recover your game progress.

I did have an account and it was still the same issue. I still have the screensavers unlocked, just the songs locked and my levels reset.

If you had an account BEFORE this problem occurred, this is good news!

1) Go to [Muse Dash] -> Options -> Account.

2) Copy your Account ID and Account UID.

3) Send a reset account report to the PeroPero website, filling in as many fields as possible.[service.peropero.net]

4) Log out of your Muse Dash account and wait for an email reply that your account has been reset (You must do this because Muse Dash rewrites your account data every time you open the game and this can undo the recovery of your progress).

5) Once you receive the email, PeroPero will inform you that it is safe to log back in.

[Metalraiser]

Another possibility:

https://steamcommunity.com/app/774171/discussions/0/6689600878687355051/

[Mortiga]

Originally posted by MNight-4:

Originally posted by PolaroidSarcasm:

I did have an account and it was still the same issue. I still have the screensavers unlocked, just the songs locked and my levels reset.

If you had an account BEFORE this problem occurred, this is good news!

...what if you didn't have an account? Will you have to replay everything again from 0? For a random failure?!

[devilsad]

Woo, this just happened to me too, except I have no life and I was level 5000+ before it wiped. No backup either. At least all the steam achievements are safe, but the in-game ones are gone.

Oh well at least I don't have the embarrassing 47 attempts with no FC on some songs any more.

[MNight-4]

Originally posted by Mortiga:

Originally posted by MNight-4:

If you had an account BEFORE this problem occurred, this is good news!

...what if you didn't have an account? Will you have to replay everything again from 0? :pasternack: For a random failure?!

If you have evidence such as a screenshot, follow the steps, create a new account and submit a report.

[MNight-4]

Originally posted by devilsad:

Woo, this just happened to me too, except I have no life and I was level 5000+ before it wiped. No backup either. At least all the steam achievements are safe, but the in-game ones are gone.

Oh well at least I don't have the embarrassing 47 attempts with no FC on some songs any more.

If you have an account before this problem or a screenshot, do the steps mentioned above.

[obsidian_whiskers]

Just for another idea, some people (like me) had exactly the same problem, and I solved it this way:
https://steamcommunity.com/app/774171/discussions/0/4040357419297390986/
It’s not entirely clear what caused the glitch, might have been the new Steam beta (with the privacy option) messing up the saves (as I speculated at first) or might even be completely unrelated, who knows. Anyway, in both cases the effect was that the save file was moved to a new directory. And sorry if this comes really late, but I wasn`t following the discussions, yet maybe this helps some people in the future.

tl;dr: Just check the new Programs(x86) - Steam - userdata - 0 - 774171 folder (this new “0” folder was created by the client in case of hiccups), copy/exchange the sav-file there into AppData - Local - Steam - Muse Dash, and you’re probably good. More info in the linked thread.