Albion Online

Albion Online

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Zardoka Jan 12, 2023 @ 1:12pm
No security code as no email associated to this steam acc,
I dont have an email associated whit Albion for steam why they ask this?...., i never had, i didnt play for a long time and now i see i cant login into my old acc. Any idea if i can do anything at all...as i cant post on Albion forum either....just dumb as i need an acc for that too.
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Showing 1-12 of 12 comments
76561199257074993 Jan 13, 2023 @ 2:42am 
Did you get in touch with our Support team yet? They will be able to assist you with that. Since you can't log in to your account and contact them through there, please send a mail to support@albiononline.com.
^7ja^1co Apr 13, 2023 @ 10:54am 
Originally posted by AO_Shadowbrick:
Did you get in touch with our Support team yet? They will be able to assist you with that. Since you can't log in to your account and contact them through there, please send a mail to support@albiononline.com.
how about you fix your game maybe?
Originally posted by AO_Shadowbrick:
Did you get in touch with our Support team yet? They will be able to assist you with that. Since you can't log in to your account and contact them through there, please send a mail to support@albiononline.com.
please, fix this terrible game breaking issue,
We've been talking for months about hoping into albion some weekend, after all this planning I can't play with me friends, the game won't even realize there's no email associated with our steam accounts.
AO_SiriusLi Sep 11, 2023 @ 7:05am 
Hello,

The Albion account you create on Steam is registered to the e-mail associated with your Steam account. So for the security code, please check the e-mail you used for registering your Steam account.

Originally posted by Nuvem de algodão doce:
Originally posted by AO_Shadowbrick:
Did you get in touch with our Support team yet? They will be able to assist you with that. Since you can't log in to your account and contact them through there, please send a mail to support@albiononline.com.
please, fix this terrible game breaking issue,
We've been talking for months about hoping into albion some weekend, after all this planning I can't play with me friends, the game won't even realize there's no email associated with our steam accounts.
Mr. So-So Sep 14, 2023 @ 7:34am 
Originally posted by AO_SiriusLi:
Hello,

The Albion account you create on Steam is registered to the e-mail associated with your Steam account. So for the security code, please check the e-mail you used for registering your Steam account.

Originally posted by Nuvem de algodão doce:
please, fix this terrible game breaking issue,
We've been talking for months about hoping into albion some weekend, after all this planning I can't play with me friends, the game won't even realize there's no email associated with our steam accounts.
This is not the solution to the problem. I have checked the email associated with my Steam account and an email was never received.
Originally posted by AO_SiriusLi:
Hello,

The Albion account you create on Steam is registered to the e-mail associated with your Steam account. So for the security code, please check the e-mail you used for registering your Steam account.

Unfortunately this is not the case, previous posts have also mentioned the same issue - we didn't receive any mail in our steam email.
Last edited by Nuvem de algodão doce; Sep 22, 2023 @ 3:12pm
AO_SiriusLi Sep 27, 2023 @ 2:53am 
Have you changed your Steam e-mail at any point? The email linked to your Albion account is the one you used for Steam when you first signed up.
If your email hasn't changed and you're still not getting the confirmation email, please contact our support team using the provided link [albiononline.com]. They'll try to resolve it.
Papo TheSnek Oct 4, 2023 @ 12:17pm 
Originally posted by AO_SiriusLi:
Have you changed your Steam e-mail at any point? The email linked to your Albion account is the one you used for Steam when you first signed up.
If your email hasn't changed and you're still not getting the confirmation email, please contact our support team using the provided link [albiononline.com]. They'll try to resolve it.
I need help too yet support does nothing.... I wrote them and 2 days still nothing..
Last edited by Papo TheSnek; Oct 4, 2023 @ 12:17pm
AO_SiriusLi Oct 5, 2023 @ 3:05am 
Originally posted by Papo TheSnek:
I need help too yet support does nothing.... I wrote them and 2 days still nothing..

Hello,

Please wait for the support team to reply, it might take up to a week. Apologies for the inconvenience.
Nesnes_AO  [developer] Nov 10, 2023 @ 2:44am 
Originally posted by Zardoka:
I dont have an email associated whit Albion for steam why they ask this?...., i never had, i didnt play for a long time and now i see i cant login into my old acc. Any idea if i can do anything at all...as i cant post on Albion forum either....just dumb as i need an acc for that too.

Hi! I'd like to clarify:
Your Albion Account email is not necessarily the same as your Steam email. When you first start up the game through Steam, you can link any email you like, as long as no previous account is linked to it.

If you cannot find out which email it was that was linked, please send a message to support@albiononline.com, they may be able to give you a hint.
Last edited by Nesnes_AO; Nov 10, 2023 @ 3:01am
kacpi_tv Apr 27, 2024 @ 2:35am 
Originally posted by Nesnes_AO:
Originally posted by Zardoka:
I dont have an email associated whit Albion for steam why they ask this?...., i never had, i didnt play for a long time and now i see i cant login into my old acc. Any idea if i can do anything at all...as i cant post on Albion forum either....just dumb as i need an acc for that too.

Hi! I'd like to clarify:
Your Albion Account email is not necessarily the same as your Steam email. When you first start up the game through Steam, you can link any email you like, as long as no previous account is linked to it.

If you cannot find out which email it was that was linked, please send a message to support@albiononline.com, they may be able to give you a hint.
So many years of the same problem, and you continue to find fault with the players rather than your useless game launcher that doesn't send emails.

Take man lets remove this cursed method of "security" I despise this kind of game if every now and then it launches out of the ass, the need to enter a code that you do not send me.

And no more referrals to support who can not answer for a week, not to solve the problem in response. The problem is solely with you and your launcher that can't send a stupid email. These are jokes of some kind.
BuyArdent4Me May 4, 2024 @ 4:28am 
I literally have this problem right now.
Last week I've preordered a pack for EU release so I can play and received the code, everything was fine.
Now I won't receive a code anymore, been waiting for 4 days already for support to reply.
Can't log into the website anymore cause I automatically got logged off, gg
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Date Posted: Jan 12, 2023 @ 1:12pm
Posts: 12